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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Crocs, a global leader in innovative footwear and retail experiences.
- Benefits: Enjoy growth opportunities, a fun team environment, and flexible working hours.
- Why this job: Be part of a vibrant culture that values creativity and community engagement.
- Qualifications: 2-3 years of retail experience with strong leadership and communication skills required.
- Other info: Crocs is committed to diversity and inclusion in the workplace.
The predicted salary is between 24000 - 36000 £ per year.
As an Assistant Store Manager, you will have the opportunity to provide valuable experiences and deliver world-class service to our consumers daily. Your responsibilities include opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to meet company goals. This role offers growth opportunities and the chance to work with exceptional teammates and partners in the industry.
What You'll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
- Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and engaging with consumers.
- Lead the store team in meeting and exceeding performance metrics, including sales, consumer service, and charms.
- Coordinate, delegate, prioritize, and meet store deadlines, following up on daily activities.
- Create an enjoyable team environment encouraging suggestions, ideas, and concerns.
- Assist in various store departments, including consumer service, product knowledge, visual presentation, and stock room management.
- Support team members in daily retail operations such as POS management, stock replenishment, pricing, markdowns, loyalty programs, and maintaining cleanliness.
- Adhere to Crocs, Inc. Asset Protection policies, including shortage prevention, inventory control, and compliance.
What You'll Bring to the Table
- 2–3 years of retail experience, preferably with store leadership roles.
- Proven leadership skills, with a drive to challenge, empower, and achieve team results.
- Strong communication skills in the local language and English (written and verbal).
- Flexibility to work nights, weekends, holidays, and extended hours with regular attendance.
- A passion for retail and creating memorable shopping experiences.
- Proactive, detail-oriented approach to tasks.
- Proficiency in MS Office and POS systems.
- Commitment to embodying Crocs’ brand values and representing the brand proudly.
The company is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other protected status.
Assistant Store Manager, Bridgend employer: Crocs, Inc.
Contact Detail:
Crocs, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager, Bridgend
✨Tip Number 1
Familiarise yourself with Crocs' C.H.A.R.M. service model before your interview. Understanding how to deliver outstanding service using this model will show that you're aligned with their values and ready to contribute from day one.
✨Tip Number 2
Research the latest trends in retail and specifically in footwear. Being knowledgeable about current market trends can help you engage in meaningful conversations during your interview and demonstrate your passion for the industry.
✨Tip Number 3
Prepare examples of how you've successfully led a team in previous roles. Highlighting your leadership skills with specific instances where you empowered your team or exceeded sales targets will make you stand out as a candidate.
✨Tip Number 4
Show your enthusiasm for creating memorable shopping experiences. Think of ways you've gone above and beyond for customers in the past, as this aligns perfectly with what Crocs is looking for in an Assistant Store Manager.
We think you need these skills to ace Assistant Store Manager, Bridgend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially any leadership roles. Emphasise your achievements in sales and customer service to align with the responsibilities of the Assistant Store Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Crocs' brand values. Mention specific examples of how you've successfully led teams or improved sales in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as communication, team leadership, and proficiency in POS systems. These are crucial for the role and should be clearly demonstrated in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in retail management.
How to prepare for a job interview at Crocs, Inc.
✨Understand the C.H.A.R.M. Service Model
Familiarise yourself with Crocs' C.H.A.R.M. service model before the interview. Be prepared to discuss how you can deliver outstanding service and create memorable shopping experiences for consumers.
✨Showcase Your Leadership Skills
Highlight your previous retail leadership experience during the interview. Share specific examples of how you've empowered team members and driven results, as this role requires strong leadership capabilities.
✨Demonstrate Your Passion for Retail
Express your enthusiasm for the retail industry and your commitment to creating enjoyable shopping experiences. This passion is crucial for a role that involves engaging with consumers and leading a team.
✨Prepare for Situational Questions
Anticipate situational questions related to team management, sales targets, and customer service scenarios. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to meet store deadlines.
