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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Crocs, Inc., a global leader in innovative footwear and retail experiences.
- Benefits: Enjoy growth opportunities, a supportive team environment, and flexible working hours.
- Why this job: Be part of a vibrant culture that values creativity and community engagement.
- Qualifications: 2-3 years of retail experience with proven leadership skills required.
- Other info: Crocs is committed to diversity and inclusion in the workplace.
The predicted salary is between 27000 - 45000 £ per year.
As an Assistant Store Manager, you will have the opportunity to provide valuable experiences and deliver world-class service to our consumers daily. Your responsibilities include opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to meet company goals. This role offers growth opportunities and the chance to work with exceptional teammates and partners in the industry.
What You'll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
- Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and engaging with consumers.
- Lead the store team in meeting and exceeding performance metrics, including sales, consumer service, and charms.
- Coordinate, delegate, prioritize, and meet store deadlines, following up on daily activities.
- Create an enjoyable team environment encouraging suggestions, ideas, and concerns.
- Assist in various store departments, including consumer service, product knowledge, visual presentation, and stock room management.
- Support team members in daily retail operations such as POS management, stock replenishment, pricing, markdowns, loyalty programs, and maintaining cleanliness.
- Adhere to Crocs, Inc. Asset Protection policies, including shortage prevention, inventory control, and compliance.
What You'll Bring to the Table
- 2–3 years of retail experience, preferably with store leadership roles.
- Proven leadership skills, with a drive to challenge, empower, and achieve team results.
- Strong communication skills in the local language and English (written and verbal).
- Flexibility to work nights, weekends, holidays, and extended hours with regular attendance.
- A passion for retail and creating memorable shopping experiences.
- Proactive, detail-oriented approach to tasks.
- Proficiency in MS Office and POS systems.
- Commitment to embodying Crocs’ brand values and representing the brand proudly.
The company is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other protected status.
Contact Detail:
Crocs, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager, Bridgend
✨Tip Number 1
Familiarise yourself with Crocs' C.H.A.R.M. service model before your interview. Understanding how to deliver outstanding service using this model will show your commitment to the brand and its values.
✨Tip Number 2
Highlight your leadership experience in retail during conversations with the hiring team. Be ready to share specific examples of how you've empowered your team and achieved results in previous roles.
✨Tip Number 3
Demonstrate your passion for retail by discussing memorable shopping experiences you've created or witnessed. This will help you connect with the interviewers and show that you understand the importance of consumer engagement.
✨Tip Number 4
Be prepared to discuss how you would handle various store operations, such as stock management and POS systems. Showing your proactive approach and attention to detail will set you apart from other candidates.
We think you need these skills to ace Assistant Store Manager, Bridgend
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant Store Manager position at Crocs, Inc. Highlight your relevant experience in retail and leadership roles in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your retail experience, leadership skills, and any achievements related to sales and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to create memorable shopping experiences. Mention specific examples of how you've led teams or improved sales in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Crocs, Inc.
✨Understand the C.H.A.R.M. Service Model
Familiarise yourself with Crocs' C.H.A.R.M. service model before the interview. Be prepared to discuss how you can deliver outstanding service and create memorable shopping experiences for consumers.
✨Showcase Your Leadership Skills
Highlight your previous retail leadership experience during the interview. Share specific examples of how you've empowered team members and driven results, as this role requires strong leadership capabilities.
✨Demonstrate Passion for Retail
Express your enthusiasm for the retail industry and your commitment to providing exceptional customer service. Discuss any relevant experiences that showcase your passion for creating enjoyable shopping experiences.
✨Prepare for Situational Questions
Anticipate situational questions related to team management, sales targets, and consumer interactions. Think of scenarios where you successfully handled challenges in a retail environment and be ready to share those stories.
