At a Glance
- Tasks: Deliver world-class service and lead a dynamic store team to achieve sales goals.
- Company: Join a diverse and inclusive retail environment with a focus on exceptional customer experiences.
- Benefits: Growth opportunities, flexible hours, and a chance to work with passionate teammates.
- Other info: Exciting retail environment with a commitment to diversity and inclusion.
- Why this job: Be a key player in creating memorable shopping experiences and driving brand success.
- Qualifications: 2-3 years of retail experience and proven leadership skills.
The predicted salary is between 25000 - 32000 € per year.
As an Assistant Store Manager you will have the opportunity to provide valuable experiences and deliver world‑class service to our consumers on a daily basis. In this role you will be responsible for opening and closing procedures, educating team members on product and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers growth opportunities and the chance to work with exceptional teammates and partners in the industry.
What You'll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
- Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage with consumers.
- Lead the store team in meeting and exceeding performance metrics, including sales, consumer service and charms.
- Coordinate, delegate, prioritize and meet store deadlines and follow up on daily activities.
- Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas and concerns.
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i.e., POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards.
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
What You'll Bring to the Table
- 2 – 3 years of total retail experience, with a preference for candidates with previous store leadership roles.
- Proven leadership skills, with a drive to challenge, empower, and achieve team results.
- Proven communication skills in local language and English (written and verbal) to successfully connect with store team, operations managers, district managers & corporate partners.
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential.
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
- A proactive approach to completing tasks efficiently and with attention to detail.
- Proficiency in MS Office and different POS systems.
- A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Assistant Store Manager in Ashford employer: Crocs, Inc.
As an Assistant Store Manager at Crocs, you will thrive in a dynamic and inclusive work environment that prioritises exceptional service and teamwork. With opportunities for personal and professional growth, you will be part of a passionate team dedicated to creating memorable shopping experiences while enjoying the benefits of a supportive culture and flexible scheduling. Join us in a role where your leadership skills can shine and contribute to our vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Ashford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your experiences to their mission during the chat.
✨Tip Number 2
Practice your C.H.A.R.M. service model skills! Think of examples from your past roles where you delivered outstanding service or led a team to success. Being able to share these stories will show you're ready to step into the Assistant Store Manager role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the store and its team dynamics. They might even give you a heads-up about what the hiring managers are really looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the team at Crocs.
We think you need these skills to ace Assistant Store Manager in Ashford
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail and sales shine through. We want to see that you genuinely enjoy creating memorable shopping experiences and are excited about the opportunity to work with us.
Highlight Your Leadership Skills:Make sure to emphasise any previous leadership roles you've had in retail. We’re looking for someone who can challenge and empower their team, so share examples of how you've successfully led a team to achieve results.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Crocs, Inc.
✨Know the C.H.A.R.M. Service Model
Familiarise yourself with the C.H.A.R.M. service model before your interview. This will not only show your enthusiasm for the role but also demonstrate that you understand the importance of delivering outstanding service to consumers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or driven results. Highlight how you empowered your team members and achieved sales targets, as this aligns perfectly with what they’re looking for in an Assistant Store Manager.
✨Demonstrate Your Passion for Retail
Be ready to discuss why you love retail and how you create memorable shopping experiences. Share specific stories that illustrate your excitement for the industry and your commitment to representing the brand positively.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's goals, team dynamics, and community engagement. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.
