Resident Care Director - RN (Exempt) in Durham

At Croasdaile Village, we value and recognize the importance of supporting, training and retraining our staff. Our mission of providing excellent services leading to an abundant life is an important goal of our Continuing Care Retirement Community (CCRC).

Croasdaile Village provides competitive salaries, educational opportunities and a comprehensive benefit package. We are an equal opportunity employer and a drug-free workplace.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu, and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or submit a COVID-19 Vaccination Declination, as a condition of employment.

SUMMARY

The Resident Care Director is responsible for overseeing the clinical operations of the Assisted Living and Memory Care building within the senior living community. This leadership role works in collaboration with the Assisted Living Administrator to ensure the delivery of high-quality, person-centered care while maintaining compliance with regulatory standards. The Director provides guidance to nursing and caregiving staff, collaborates with interdisciplinary teams, and promotes a culture of safety, dignity, and resident satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Lead and manage the Assisted Living and Memory Care nursing staff (Clinical Nursing Supervisor, SICs, Medication Techs, and C.N.As).
• Develop, coordinate, and schedule resident care plans in accordance with North Carolina Adult Care Home regulations, ensuring completion within required timeframes, ongoing review with any significant change, and collaboration with the interdisciplinary team to reflect current resident needs and service levels.
• Ensure compliance with state and federal regulations, including documentation, assessments, and reporting.
• Assist with long term care insurance submissions as required from a clinical perspective.
• Monitor resident health status and coordinate appropriate interventions.
• Oversee medication management and clinical procedures.
• Recruit, train, and evaluate clinical staff.
• Collaborate with scheduler to ensure staffing needs meet regulatory requirements.
• Participate in quality assurance initiatives and regulatory audits.
• Serve as a liaison for residents and families regarding health concerns and care coordination.
• Support infection control, emergency preparedness, and safety protocols.
• Promote a positive work environment and foster teamwork across departments.
• Perform other duties and responsibilities as assigned.

Hospitality Promises

• Greet all warmly, by name and with a smile.
• Treat everyone with courteous respect.
• Strive to anticipate our resident’s needs and act accordingly.
• Listen and respond enthusiastically in a timely manner.
• Hold yourself and others accountable.
• Make our residents feel important.
• Embrace and value everyone’s differences.
• Ask “Is there anything else I can do for you?”
• Maintain a high level of professionalism, both in conduct and appearance, at all times.
• Pay attention to details.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Active RN license required.
• Minimum of 5 years of clinical leadership experience in senior living, long-term care, or healthcare setting.
• Strong knowledge of regulatory compliance, clinical standards and resident-centered care.
• Excellent leadership, communication, and organizational skills.
• Proficiency in electronic health records (EHR) and care documentation system.

Some highlights of our COMPREHENSIVE Benefit Package for qualifying full-time and part-time Team Members may include:

• 128+ hours of annual Paid Time Off PLUS Holiday Pay and PTO Sellback/Cash-in
• Choices of affordable and comprehensive Health Insurance options for Employee, Child, Family and/or Spouse
• Dental Plan
• Prescription Drugs Plan
• Vision Plan
• 403 (b) Plan (retirement plan with employer matching program)
• Tuition Reimbursement & Employee Scholarships
• Group Term Life/AD&D
• Long Term Disability
• PTO (Paid Time Off) and Paid Holidays
• Flexible Spending Account
• Dependent Care Account
• Short-Term Disability Insurance, Cancer, Critical Illness and Whole Life Insurance
• Wellness Plan that is attached to the medical benefits
• Employee Assistance Program and Work-Life Services
• Reduced fees for onsite Massage Therapist and Chiropractor
• Payroll Deduction for Meals (onsite dining room)
• Access to resident pool, fitness center and scenic walking trails