At a Glance
- Tasks: Greet visitors, manage calls, and assist with appointments in a friendly environment.
- Company: Join Croasdaile Village, a supportive Continuing Care Retirement Community.
- Benefits: Enjoy competitive pay, health insurance, and generous paid time off.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Make a difference in residents' lives while gaining valuable experience.
- Qualifications: High school diploma or GED; CPR certification required within 30 days.
The predicted salary is between 12 - 15 € per hour.
Every other Saturday and Sunday 8:30am-5pm (Health Center)
At Croasdaile Village, we value and recognize the importance of supporting, training and retraining our staff. Our mission of providing excellent services leading to an abundant life is an important goal of our Continuing Care Retirement Community (CCRC).
Croasdaile Village provides competitive salaries, educational opportunities and a comprehensive benefit package. We are an equal opportunity employer and a drug-free workplace.
Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.
SUMMARYReceptionist receives callers at establishment, determines nature of business, and directs callers to destination by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Obtains caller's name and arranges for appointment with person called upon.
- Ability to create/edit departmental newsletters.
- Must interact courteously, tactfully and politely with managers, co-workers, residents, vendors or associates to preserve productivity and morale.
- Directs caller to destination and records name, time of call, nature of business, and person called upon.
- Operates PBX telephone console to receive incoming messages.
- Types memos, correspondence, reports, and other documents.
- Issues visitor's pass when required.
- Makes future appointments and answers inquiries.
- Collects and distributes mail and messages.
- Performs a variety of clerical duties.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must be CPR certified within 30 days of employment.
HOSPITALITY PROMISES- You will be expected to greet all warmly, by name and with a smile.
- You will be expected to treat everyone with courteous respect.
- You will strive to anticipate our resident’s needs and act accordingly.
- You will listen and respond enthusiastically in a timely manner.
- You will hold yourself and others accountable.
- You will make our residents feel important.
- You will embrace and value everyone’s differences.
- You will ask “Is there anything else I can do for you?”
- You will maintain a high level of professionalism, both in conduct and appearance, at all times.
- You will pay attention to details.
Some highlights of our COMPREHENSIVE Benefit Package for qualifying full-time and part-time Team Members may include:
- 128+ hours of annual Paid Time Off PLUS Holiday Pay and PTO Sellback/Cash-in
- Choices of affordable and comprehensive Health Insurance options for Employee, Child, Family and/or Spouse
- Dental Plan
- Prescription Drugs Plan
- Vision Plan
- 403(b) Plan (retirement plan with employer matching program)
- Group Term Life/AD&D
- Long Term Disability
- PTO and Holidays
- Flexible Spending Account
- Dependent Care Account
- Short-Term Disability Insurance, Cancer, Critical Illness and Whole Life Insurance
- Wellness Plan that is attached to the medical benefits
- Employee Assistance Program and Work-Life Service
- Reduced fees for onsite Massage Therapist and Chiropractor
- Payroll Deduction for Meals (onsite dining room)
- Access to resident pool, fitness center and scenic walking trails
Receptionist (Part-Time) in Durham employer: Croasdaile Village
At Croasdaile Village, we pride ourselves on being an exceptional employer that prioritises the growth and well-being of our staff. Our part-time Receptionist role offers a supportive work environment within a Continuing Care Retirement Community, where competitive salaries, comprehensive benefits, and opportunities for professional development are at the forefront of our mission to provide excellent services. With a strong emphasis on hospitality and respect for all individuals, we foster a culture that values diversity and encourages employees to make a meaningful impact in the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Part-Time) in Durham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Croasdaile Village. Understand their mission and values, especially how they focus on providing excellent services. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice your phone skills! As a receptionist, you'll be handling calls all day. Try role-playing with a friend or family member to get comfortable with answering calls, directing inquiries, and taking messages. The more you practice, the more confident you'll feel!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a role where you'll be the face of the organisation. Make sure you look professional and polished for your interview. It shows you take the opportunity seriously and are ready to represent Croasdaile Village.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join our team!
We think you need these skills to ace Receptionist (Part-Time) in Durham
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our community.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention specific duties from the job description that you’ve done before, like handling calls or managing appointments, to show us you’re a perfect fit!
Proofread, Proofread, Proofread!:Before hitting send, give your application a good once-over. Typos and errors can distract from your qualifications, so take the time to ensure everything is polished and professional. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Croasdaile Village
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist at Croasdaile Village. Familiarise yourself with the essential duties listed in the job description, such as handling calls, scheduling appointments, and maintaining professionalism. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for residents and visitors. During the interview, highlight your ability to interact courteously and tactfully with others. Share examples of how you've successfully managed customer interactions in the past, and emphasise your commitment to making everyone feel valued and respected.
✨Prepare for Common Questions
Anticipate questions that may come up during the interview, such as how you would handle difficult callers or manage multiple tasks simultaneously. Practising your responses can help you feel more confident and articulate. Remember to incorporate the hospitality promises mentioned in the job description into your answers.
✨Dress the Part
First impressions matter, especially in a role that requires a high level of professionalism. Dress smartly for your interview, reflecting the standards expected at Croasdaile Village. A polished appearance will not only boost your confidence but also show that you take the opportunity seriously.
