Neighborhood Support Coordinator in Durham

At Croasdaile Village, we value and recognize the importance of supporting, training and retraining our staff. Our mission of providing excellent services leading to an abundant life is an important goal of our Continuing Care Retirement Community (CCRC).

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu, and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or submit a COVID-19 Vaccination Declination, as a condition of employment.

Croasdaile Village provides competitive salaries, educational opportunities and a comprehensive benefit package. We are an equal opportunity employer and a drug-free workplace.

SUMMARY

Prepares and compiles records in nursing unit medical facility by performing the following duties:

• Records name of patient, address, and name of attending Physician to prepare medical records on new patients.
• Copies information such as patient's temperature, pulse rate, and blood pressure from nurses' records onto patient's medical records.
• Records information such as Physicians' orders and instructions, dietary requirements, and medication information, on patient charts and medical records.
• Keeps file of medical records on patients in unit.
• Audit and maintain the active medical chart in an efficient and organized manner.
• Copying records for resident who leave the facility for appointments.
• Process admissions (prepare name band, label charts, notify necessary departments, make sure glasses, dentures, etc. are labeled on day of admission).
• Prepares notice of patient's discharge to inform business office.
• Requisitions supplies designated by nursing staff.
• Answers telephone and provides information or relays messages to patients and medical staff.
• Directs visitors to patients' rooms.
• Distributes mail, newspapers, and flowers to patients.
• Compiles census of patients.
• Transports patients in wheelchair or conveyance to locations within facility.
• Cover for Medical Records Coordinator in his/her absence.
• Must interact courteously, tactfully and politely with managers, co-workers, residents, vendors or associates to preserve productivity and morale.

Hospitality Promises

• You will be expected to greet all warmly, by name and with a smile.
• You will be expected to treat everyone with courteous respect.
• You will strive to anticipate our resident’s needs and act accordingly.
• You will listen and respond enthusiastically in a timely manner.
• You will hold yourself and others accountable.
• You will make our residents feel important.
• You will embrace and value everyone’s differences.
• You will ask “Is there anything else I can do for you?”
• You will maintain a high level of professionalism, both in conduct and appearance, at all times.
• You will pay attention to details.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must be CPR certified within 30 days of employment.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organisation.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The noise level in the work environment is usually moderate.