Senior Account Manager in Swindon

Role Senior Account Manager

Based Home/Hybrid

Business

Our client is a high-growth technology company. The provide a SaaS based service to the fleet industry that improves businesses and private motorists fuel efficiency and safety.

Their technology has been proven to reduce fuel use and emissions rates by 10-20%, and at-fault accidents and wear and tear by 40-50%.

About the role

Account Managers are responsible for maintaining long term, trusting relationships with our customers. The role is to oversee a portfolio of assigned customers, generate new business from existing clients and actively seek further opportunities.

Acting as the lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience.

Key duties and responsibilities

• Implement, manage and develop positive working relationships with multiple customer accounts including international fleets
• Facilitate regular communication both remotely (Teams & mobile) and face-to-face
• Manage customers with integrity and diligence, ensuring that we manage expectations in doing what we say we will do, when we say we will do it
• Understand the data related to your customers and help to surface insight, not just replay data
• Assist customers in embedd…