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For Companies At a Glance
- Tasks: Build strong relationships with clients and manage their accounts effectively.
- Company: Fast-growing tech company focused on sustainability in the fleet industry.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Join a mission-driven team making a real difference in fuel efficiency and safety.
- Qualifications: Experience in account management and excellent communication skills.
- Other info: Dynamic work environment with a focus on innovation and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Business
Our client is a high-growth technology company. They provide a SaaS based service to the fleet industry that improves businesses and private motorists' fuel efficiency and safety. Their technology has been proven to reduce fuel use and emissions rates by 10-20%, and at-fault accidents and wear and tear by 40-50%.
About the role
Account Managers are responsible for maintaining long term, trusting relationships with our customers. The role is to oversee a portfolio of assigned customers, generate new business from existing clients and actively seek further opportunities. Acting as the lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience.
Key duties and responsibilities:
- Implement, manage and develop positive working relationships with multiple customer accounts including international fleets.
- Facilitate regular communication both remotely (Teams & mobile) and face-to-face.
- Manage customers with integrity and diligence, ensuring that we manage expectations in doing what we say we will do, when we say we will do it.
- Understand the data related to your customers and help to surface insight, not just replay data.
Senior Account Manager in Bristol employer: Critical Selection
Contact Detail:
Critical Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Account Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its technology. Understand how their SaaS solutions improve fuel efficiency and safety, so you can speak confidently about how you can contribute to their mission.
✨Tip Number 3
Showcase your relationship-building skills! During interviews, share examples of how you've maintained long-term relationships with clients and generated new business. This will demonstrate that you’re the trusted advisor they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Senior Account Manager in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in managing customer relationships and any relevant achievements that showcase your ability to generate new business.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've improved customer experiences or driven results in previous positions.
Showcase Your Communication Skills: As an Account Manager, communication is key. In your application, demonstrate your ability to communicate effectively, whether it's through clear writing or by sharing examples of successful interactions with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Critical Selection
✨Know Your Stuff
Before the interview, make sure you understand the company's SaaS service and how it benefits the fleet industry. Familiarise yourself with their technology and be ready to discuss how it improves fuel efficiency and safety. This shows you're genuinely interested and prepared.
✨Build Rapport
As a Senior Account Manager, relationship-building is key. During the interview, focus on establishing a connection with your interviewer. Use active listening and engage in conversation about their experiences with clients. This will demonstrate your ability to foster long-term relationships.
✨Showcase Your Insights
Be prepared to discuss how you can help customers understand and leverage data. Think of examples from your past experience where you've turned data into actionable insights for clients. This will highlight your analytical skills and your commitment to enhancing customer experience.
✨Prepare Questions
Have a list of thoughtful questions ready to ask at the end of the interview. Inquire about the company culture, team dynamics, or specific challenges they face in managing customer accounts. This not only shows your interest but also helps you assess if the role is the right fit for you.
