Network Development Manager in Birmingham

Network Development Manager

Background

Our client is a global car rental franchise business, headquartered in the UK, with over 600 locations in 60 countries worldwide, 24 in the UK.

Overview

This is a key role for the business. You will be responsible for expanding the UK franchise network and implementing best practice and training in all locations across the country. National role perfect for someone with rental network development experience who has held P+L.

Profile

Due to the ongoing expansion strategy our client is looking for a National Sales Manager who will report directly in to the Managing Director.

Location is flexible, as this role encompasses the whole of the UK given that this is a national position.

The main areas of responsibility are:

Growing the UK Network

-Expanding the rental network to new franchisees

-Growth expectation of the network to be in line with the company strategy

-Target will be to grow by a minimum of 6 locations in 2025 and a further 10 locations in 2026

-Build a robust pipeline of potential Franchisees and share with senior management on a regular basis

-Responsible for the end to end implementation for all new locations

-Liaising with all relevant departments to ensure that all new franchisees become embedded in the group

-Helping and encouraging existing franchisees to grow

Standardisation

The role requires the development of all current locations

-Ensure that the customer journey and experience is seamless irrespective of the location

-Drive the standardisation of products / service / culture across the UK network

-All locations to have up to date branding / uniforms

-Attend regular site visits to make sure that continuity is adhered to at all times

-Carry out regular audits at each location and cascade the findings to both the Franchisee and UK senior management

Training

-Produce a detailed play book for all Franchisees which details a full training manual for any new employee

-Arrange for quarterly training sessions to take place for all new starters

-Liaise with parent company on a regular basis to be aware of any new products and services which have been launched so that we fully understand how these can be deployed at a local level

-Mentor local stakeholders from each location

-Operations

-Systems

-Sales and development

Candidates

The ideal candidate will have:

-A minimum of 5 years operational experience from within the rental industry

-Having a proven track record of dealing with a franchise environment would be desirable

-Credible and tenacious with excellent interpersonal skills

-Have an appetite to grow the network

-Is willing to travel across the UK in order to grow / support the UK footprint

Please contact Critical Selection for more information.