National Account Manager in Bristol

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

Role: National Account Manager

Company: A leader in sustainable mobility solutions specialising in connected fleet management services and solutions (SaaS). With a customer base of 70,000 and over 600,000 vehicles they are growing at 10% a year and need someone to join the business to manage a portfolio of UK based customers. They believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. With 400+ employees in Europe, they thrive because of the diverse background and talent of our people.

The National Account Manager will be primarily responsible for retaining and developing a portfolio of large strategic customers (fleet size 100+ units) within the National Sector. The main focus of the role is to build long-term partnerships, drive customer satisfaction, and unlock growth opportunities across existing accounts to support the overall growth strategy. While the majority of the role will center on account retention, expansion, and value delivery.

WHAT WILL I BE DOING?

• Identify key targets within assigned accounts and implement a contact strategy to secure appointments with the decision makers.
• Present solutions to key contacts through direct communication in face to face meetings, telephone calls and emails.
• Gain a thorough understanding of the competences and credentials, recognising vertical market priorities, industry issues and hot topics, in addition to potential solutions and the ROI opportunities to be delivered.
• Provide feedback to the business on any key customer pinch points or issues relevant to our software.
• Negotiate and close profitable contracts with customers in line with pricing policy and that any variations are duly authorised.
• Prepare and present proposals and presentations to National standards, ensuring these are accurate and are tailored to the specific opportunity.
• Actively and successfully manage the sales process; lead generations; needs analysis, value proposition, proposal negotiating, close and hand over to the Deployment Team.
• Build and manage sales pipeline, ensuring diligent and comprehensive utilisation of Salesforce to record account progress, business pipelines and order progress.
• Ensure all contact records and account plans are maintained and kept current using Salesforce.
• Submit weekly & monthly sales forecast and reports as required.
• Ensure all productivity and performance KPIs are met and reported on in a timely and accurate manner.
• Work in close cooperation with colleagues from other cross functional teams to leverage skills and seek buy in where appropriate to maximise sales success.
• Maximise revenue and margin generation achieving monthly, quarterly and annual sales targets.
• Present a professional and positive image of the business at all times.
• Achieve individual sales target and seek for over performance.

TO BE SUCCESSFUL YOU WILL LIKELY HAVE:

• University degree, and a track record of continuous professional growth.
• Senior sales executive with a minimum of 3 years software or specific vertical market sales experience (demonstrable track record of success) working with large Nationals in fleet/automotive/SaaS.
• Possessing drive, motivation and acute attention to detail in ensuring all sales opportunities are captured and explored.
• Highly developed strategic selling skills, comfortable engaging with board directors of all disciplines to establish understanding of requirements and buy in.
• Excellent all round interpersonal and communication skills with the capacity to manage / influence all levels (internally and externally).
• Demonstrable commercial experience commensurate with structuring high value contracts (from inception to close).
• Strong negotiation skills, with the tenacity to push back where a deal is not suitable for the business.
• Clear approach to sales forecasting with track record of accurately able to predict quarter by quarter revenue backed up with clear pipeline management.
• Excellent presentation skills with an inherent ability to close business opportunities.
• High levels of planning, organisation, motivation, creativity and results focus.
• Strong written and presentation skills.