At a Glance
- Tasks: Commission and maintain UPS systems while delivering top-notch customer training.
- Company: Leading provider of uninterruptible power supply solutions in the UK & Ireland.
- Benefits: Competitive salary, annual bonus, private healthcare, and generous leave.
- Other info: Enjoy ongoing training and excellent career growth opportunities.
- Why this job: Join a dynamic team and make a real difference in power reliability.
- Qualifications: Technical degree in Electrical Engineering and hands-on UPS experience required.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Location: London & M4 corridor — Candidates ideally based within 2 hours of London or the M4 Corridor. The company delivers and maintains uninterruptible power supply (UPS) systems for customers across the UK & Ireland. As a UPS Engineer, you\'ll commission new installations, carry out preventive and corrective maintenance on deployed assets, troubleshoot and repair equipment, and deliver basic end‑user training. You\'ll report to the Service Operations Manager and play a key role in ensuring uptime and excellent customer experience across diverse sites. Please note - from time to time, you will be required to work further afield across the UK & on rare occurrences Ireland.
Package
- Salary: £45,000-£52,000 (DOE) + Annual Bonus
- Working hours: 37.5 per week, Monday-Friday, with overtime available
- Car allowance provided
- Pension: 10% combined
- Annual leave: 25 days + 8 bank holidays (increasing with length of service)
- Benefits: Private medical & healthcare plan
- Training & development: Ongoing technical training, including time at international manufacturing facilities
- Overtime available - throughout the week and weekends at enhanced rates
- Emergency Call‑Out Rota - 1 in 8 weeks (only joining post-training) with a weekly on-call allowance
Responsibilities
- Commission new UPS installations on customer sites: apply installation & commissioning procedures, complete testing to method statements, and customise settings for the site environment
- Service and troubleshoot installed equipment - perform preventive maintenance and curative repairs; diagnose faults and restore service efficiently
- Maintain accurate records - update internal service systems/databases and keep precise spare‑parts stock information
- Customer & distributor enablement - run basic end‑user training sessions; liaise with customers and partners to build strong, long‑term relationships
- Continuous improvement - provide feedback on recurrent technical issues to the support team and collaborate with project/field teams to schedule and coordinate work
Requirements
- Technical degree in Electrical Engineering (or equivalent years of relevant experience)
- Proven, hands‑on experience commissioning, servicing and troubleshooting UPS systems (field service background ideal)
- Confident communicator with strong customer‑facing skills and a professional approach on site
- Organised and detail‑driven: comfortable completing service reports and updating internal tools accurately
- Mobile and flexible: willing to travel across the UK & Ireland and participate in the emergency call‑out rota after training
What next?
Interested? Just click the apply button and send us a copy of your CV - don\'t worry if it\'s not up to date, we can help you with that
UPS Engineer in City of London employer: Critical Resource Group Ltd
As a UPS Engineer with us, you'll join a dynamic team dedicated to delivering exceptional service across the UK and Ireland. We pride ourselves on fostering a supportive work culture that prioritises employee growth through ongoing technical training and development opportunities, including time spent at international manufacturing facilities. With competitive salaries, generous annual leave, and a strong emphasis on work-life balance, we offer an environment where you can thrive both personally and professionally.
Contact Details:
Critical Resource Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land UPS Engineer in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on a UPS Engineer role or can refer you directly.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with UPS systems, consider creating a portfolio or a project showcase. This can really set you apart during interviews and give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for the interview like it’s a big exam! Research the company, understand their products, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think about how you can demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re here to help you polish your CV if you need it—just reach out!
We think you need these skills to ace UPS Engineer in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with UPS systems and any relevant technical qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the UPS Engineer role. Share specific examples of your past work and how it relates to the responsibilities listed in the job description.
Show Off Your Communication Skills:As a UPS Engineer, you'll need to communicate effectively with customers and team members. In your application, highlight any experiences where you've successfully trained others or built strong relationships. We love a confident communicator!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, if you have any questions, we’re just a click away to help you out!
How to prepare for a job interview at Critical Resource Group Ltd
✨Know Your UPS Systems
Make sure you brush up on your knowledge of uninterruptible power supply systems. Understand the basics of installation, commissioning, and troubleshooting. Being able to discuss specific experiences or challenges you've faced with UPS systems will show your hands-on expertise.
✨Show Off Your Communication Skills
As a UPS Engineer, you'll need to interact with customers regularly. Prepare examples of how you've effectively communicated technical information to non-technical clients. This will demonstrate your ability to build strong relationships and provide excellent customer service.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your troubleshooting skills. Think of scenarios where you've diagnosed faults or restored service efficiently. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Demonstrate Your Organisational Skills
Since you'll be maintaining accurate records and updating internal systems, be prepared to discuss how you stay organised. Share any tools or methods you use to keep track of service reports and spare parts, as this will show your attention to detail and reliability.
