Service Coordinator

Service Coordinator

Full-Time 28800 - 35200 £ / year (est.) On-site
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At a Glance

  • Tasks: Coordinate service operations and support engineers in a fast-paced environment.
  • Company: Join a leading Air Conditioning service provider committed to employee growth.
  • Benefits: Up to £32K salary, 26 days holiday, bonus scheme, and healthcare benefits.
  • Other info: Great training opportunities and clear career progression in a growing company.
  • Why this job: Be the vital link between clients and engineers, making a real impact.
  • Qualifications: Experience in coordination roles; HVAC knowledge is a plus.

The predicted salary is between 28800 - 35200 £ per year.

Are you someone who thrives in a fast-paced environment?

Were looking for a
Service Coordinator
to play a key role in supporting our clients engineering team and ensuring smooth day-to-day operations.

Youll be a central point between engineers, clients and suppliers, making sure jobs are scheduled efficiently, customers are kept up to date, and paperwork is completed accurately and on time.

On offer is Basic salary up to 32K (40 hour week) 26 days holiday + 8 bank holidays Bonus scheme Company sick pay Various medical/healthcare benefits Progression can be made through plenty of training and development opportunities
What youll be doing: Scheduling engineers for planned and reactive service works across multiple sites Managing incoming calls and coordinating urgent callouts Liaising with customers to confirm appointments and job updates Processing job sheets, service reports, and purchase orders Monitoring SLAs and ensuring all work is completed on time Supporting the wider operations and service delivery team
What were looking for: Previous experience in a Service Coordinator, Planner, or Scheduler role Ideally worked within the HVAC sector but other engineering industries will be considered.

Ability to manage multiple priorities in a busy environment Confident using CRM or service management systems A team player with a proactive and customer-focused mindset Proficient in Microsoft Office Suite (Outlook, Word, Excel, Power Point)
Who youll be working for This is a great opportunity to join an established Air Conditioning service provider that truly invests in its people.

Offering excellent benefits, training and support as well as clear progression opportunities.

Youll be part of a business thats rapidly expanding across the UK and committed to developing long-term careers.

What next?

Interested?

Just click the apply button and send us a copy of your CV - don't worry if it's not up to date, we can help you with that.

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Service Coordinator employer: Critical Resource Group Ltd

Join a dynamic and innovative company in the South West that prioritises employee development and well-being. With a strong commitment to training, competitive benefits, and a supportive work culture, you'll find ample opportunities for career progression while being part of a rapidly growing team dedicated to excellence in the air conditioning industry.

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Contact Details:

Critical Resource Group Ltd Recruitment Team

We think you need these skills to ace Service Coordinator

Scheduling
Customer Liaison
Service Coordination
CRM Systems
Microsoft Office Suite
Multi-Priority Management
Proactive Mindset