At a Glance
- Tasks: Lead resource management and optimise workflows in a dynamic design studio.
- Company: Join Otherway, a creative studio redefining brands and culture.
- Benefits: Enjoy 25 days holiday, health support, hybrid work, and free snacks.
- Other info: Be part of a vibrant team in a dog-friendly office with excellent career growth.
- Why this job: Make a real impact by streamlining processes and enhancing team collaboration.
- Qualifications: 4-6 years in resource management within a creative agency and strong project management skills.
The predicted salary is between 45000 - 55000 £ per year.
We’re looking for an experienced, commercially minded Senior Resource Manager to take ownership of our resourcing function and bring structure, clarity and a sense of calm to a busy, fast-paced environment.
This is a highly autonomous, hands-on role, suited to someone who is confident operating as a team of one, comfortable making decisions and experienced in establishing effective processes and ways of working.
You’ll take the lead on how projects move through the studio, working closely with department heads and account teams to ensure projects are resourced effectively, commercially and sustainably.
We’re looking for someone who can see the bigger picture while staying close to the detail — anticipating challenges, confidently managing competing priorities and proactively finding solutions.
You'll be a trusted partner to senior stakeholders, bringing the experience, judgement and confidence to challenge where needed, improve how we work and ensure the studio runs smoothly.
About Us
We design brands that redefine categories and culture.
Otherway is a design and communications studio with offices in London and New York.
We are experts in creating and transforming brands for a new generation, placing them at the heart of culture to connect with audiences in innovative ways.
Our work blurs the line between design and communications, combining bold conceptual thinking with exceptional execution to ensure that every interaction with the brand is meaningful and effective.
Based in Primrose Hill, our 60+ person multi-disciplined team are all full of smart ideas and a shared purpose to help our clients and ventures succeed.
Responsibilities
- Form a detailed understanding of the skills and capabilities of permanent members of the team
- Own the weekly and longer-term resource plan across all live and upcoming projects
- Lead weekly workflow meetings with account leads and department heads and allocate resource based on agreed scopes of work and available personnel
- Confidently challenge account and department leads when resource requests are in conflict
- Manage day-to-day scheduling across departments
- Maintain a clear view of capacity, flagging overbooking and underutilisation. Work with account and department leads to propose and agree solutions.
- Critically assess requests for Freelance. Once approved, source, book and onboard freelance talent.
- Review all scopes of work before they are shared with clients, to ensure proposals align with available resources, and highlight any potential issues.
- Manage internal resource and freelance budgets against agreed project scopes
- Track team utilisation and help build longer-term capacity planning. Work with Finance and People teams to ensure team structure reflects ongoing needs of the business.
- Implement and optimise resource management tools and workflows, including developing reporting to allow timely view of actual time, plus resource allocated vs budgeted fee.
- Work with finance and account team to track and reconcile freelance/contractor costs
About You
- 4–6+ years’ experience in a similar role within a creative/design agency or similar
- Strong Project Management experience managing design projects in a similar business
- A natural problem-solver who enjoys collaboration and lateral thinking
- Self-starter, comfortable working autonomously
- Highly organised and used to working in high-paced environments
- Strong commercial understanding of project finances
- Adept in studio resource management and scheduling
- Comfortable navigating multiple stakeholders and deadlines
- Excellent communication and negotiation skills
- Calm under pressure with a sharp attention to detail
- Proficient with resource planning tools
- Inquisitive about how we can harness technology to improve processes
- Confident working across project types — from brand to campaigns and digital
- Comfortable leading meetings and rolling up your sleeves
What’s in it for you?
- 25 Days Holiday with an extra day per year to a total of 28 – It's important to take a break and recharge, that's why we offer a generous holiday allowance + all the usual bank holidays
- Plus, office shut down between Christmas & NY – extra time off to spend with friends & family during the festive period which is separate to your holiday allowance.
- Health and wellbeing focus – We offer mental health support through the MYNDUP platform and access to join our cycle to work scheme.
- Healthcare Cash Plan – With our healthcare cover you’ll be able to claim money back for everyday medical costs such as dental, optical and physio costs plus have access to an online GP 24hrs a day
- Charity Volunteer days – supporting charities is really important to us, so we offer all our employees one day per year to volunteer for a charity that’s close to your heart.
- A hybrid structure – we’re in our studio on Tuesday, Wednesday & Thursday and we work from home on Monday & Friday.
- Nursery fees Benefit - For working parents, we’re proud to offer assistance, helping you save on nursery fees.
The workplace nursery benefit allows you to save tax and NI on the full cost of your nursery fees each month.
- Travel card loan scheme – we get it, travel can get expensive. Let us help with the commute costs.
- Free Breakfast & snacks – it’s important you are well fuelled for the day, so we've got your breakfast and snacks covered + free lunch every Wednesday
- Dog-friendly office
Senior Resource Manager / Workflow Manager in London employer: Critical Playground LLC
Levo is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation and creativity thrive. With flexible working arrangements and a strong focus on employee development, team members are encouraged to grow their skills and advance their careers while making a meaningful impact on client campaigns. The supportive environment and commitment to achieving strategic goals make Levo a rewarding place to work for those looking to excel in account management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Resource Manager / Workflow Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Senior Resource Manager / Workflow Manager at Critical Playground LLC!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Critical Playground LLC or be willing to refer you for that Senior Resource Manager / Workflow Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Critical Playground LLC who’s on the lookout for their next Senior Resource Manager / Workflow Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Senior Resource Manager / Workflow Manager role at Critical Playground LLC!
We think you need these skills to ace Senior Resource Manager / Workflow Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Critical Playground LLC. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Critical Playground LLC
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Critical Playground LLC. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
