At a Glance
- Tasks: Manage kitchen design projects, guiding clients from consultation to installation.
- Company: Fallow Workshops, a passionate team creating high-quality kitchens in London.
- Benefits: Competitive salary, commission, 28 days holiday, and a supportive work environment.
- Other info: Opportunity for permanent role and hands-on experience in a creative setting.
- Why this job: Join a fast-growing business and make a real impact in kitchen design.
- Qualifications: Experience in interiors or project management, strong communication skills, and a keen eye for detail.
The predicted salary is between 30000 - 40000 £ per year.
Fallow Workshops is hiring a kitchen design project manager to join its team in London.
About us
Fallow Workshops are makers of fine kitchens and cabinetry. We use traditional methods to achieve beautiful joinery of the highest quality. We specialise in high-quality shaker kitchens tailored to our clients' needs. As a small studio, we are thoughtful about the projects we take on – which means our clients get our time, attention and expertise from first sketch to final fitting. We are at an exciting early stage in our journey, scaling fast and benefitting from a fantastic growth trajectory driven by strong client referrals and marketing.
We are looking for an experienced and talented individual to cover a maternity leave period – joining us at a brilliant time as we grow. This is a primarily sales-focused role with genuine potential to become permanent for the right person.
The role
Alongside Angus and the team, you'll be responsible for bringing new clients on board, handling enquiries, running consultations and guiding prospective clients from that first conversation all the way through to a signed project. You'll manage a busy diary of online and in-person sales consultations, clearly explain how we work and what makes our kitchens special and use your design eye to create layouts that excite clients and help close the sale. Once a project is underway, you'll continue as the client's main point of contact through to a successful installation.
What the role involves
- Managing a busy diary of online and in-person sales consultations – introducing Fallow Workshops, explaining how we work and selling our kitchens with warmth and expertise
- Converting enquiries into confirmed projects – qualifying leads, understanding client needs and guiding them confidently through our process to a signed brief
- Creating compelling design concepts and layouts using Canva (or other tools) that bring a client's vision to life and help close the sale
- Managing communications, deadlines and client expectations throughout the project
- Using our CRM and Asana (project management) to keep everything on track
- Liaising with our makers, fitters and suppliers to ensure a smooth installation
- Following up on leads thoughtfully and persistently – we're known for our friendly, attentive approach and this is key to our conversion rate
We're looking for someone who
- Has experience in interiors, kitchen design or a project management role in a related field
- Is confident working with clients and guiding them through a design process with care and professionalism
- Has a good technical understanding of plans and drawings
- Has a strong eye for detail
- Can juggle multiple projects and deadlines with calm, clear communication
- Loves working with people and offering excellent customer service
- Is proactive, resourceful and happy working independently as well as collaboratively
- Is proficient in standard office and design tools
Nice to have (but not essential)
- Experience in kitchen or cabinetry design
- Familiarity with a CRM, Asana or similar tools
- A design‐related qualification
What we offer
- A creative, fun and supportive working environment in a small, passionate team
- The opportunity to join a fast‐growing business at an exciting stage, with genuine potential to become a permanent role
- Hands‐on experience across design, operations and client care
- Competitive base salary in line with experience, plus commission reflecting the sales nature of the role
- 28 days holiday per year (including bank holidays)
Kitchen design project manager in London employer: Critical Playground LLC
Fallow Workshops is an exceptional employer, offering a creative and supportive environment where your contributions truly matter. As a small studio in London, we prioritise quality over quantity, allowing for meaningful client interactions and the opportunity to grow alongside a fast-evolving business. With competitive salaries, commission opportunities, and a focus on employee development, this role not only promises a rewarding career but also the chance to be part of a passionate team dedicated to crafting beautiful kitchens.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen design project manager in London
✨Tip Number 1
Get to know Fallow Workshops inside out! Familiarise yourself with their kitchen designs and the unique selling points that make them stand out. This way, when you chat with potential clients, you can speak confidently and passionately about what makes their kitchens special.
✨Tip Number 2
Practice your pitch! Whether it’s online or in-person, being able to clearly explain how Fallow Workshops operates and the benefits of their kitchens is key. Role-play with a friend or in front of a mirror to refine your delivery and ensure you come across as warm and knowledgeable.
✨Tip Number 3
Stay organised! Use tools like Asana to manage your diary and keep track of client communications. A well-structured approach will help you juggle multiple projects and deadlines without breaking a sweat, making you a reliable point of contact for clients.
✨Tip Number 4
Follow up on leads with a personal touch! A friendly email or call can make all the difference in converting enquiries into confirmed projects. Show genuine interest in their needs and be persistent but polite – it’s all about building that relationship!
We think you need these skills to ace Kitchen design project manager in London
Some tips for your application 🫡
Show Your Passion for Design:When you're writing your application, let your love for kitchen design shine through! Share any personal projects or experiences that highlight your creativity and attention to detail. We want to see how you can bring our clients' visions to life.
Tailor Your Application:Make sure to customise your application for Fallow Workshops. Mention specific aspects of our work that resonate with you and how your skills align with our needs. This shows us that you've done your homework and are genuinely interested in joining our team.
Highlight Your Client Management Skills:Since this role is all about guiding clients through the design process, be sure to emphasise your experience in client management. Share examples of how you've successfully handled client expectations and built strong relationships in previous roles.
Keep It Professional Yet Friendly:While we love a casual vibe, remember to maintain professionalism in your written application. Use a friendly tone but ensure your language is clear and concise. This reflects the warm, attentive approach we pride ourselves on at Fallow Workshops.
How to prepare for a job interview at Critical Playground LLC
✨Know Your Stuff
Before the interview, dive deep into Fallow Workshops' ethos and their kitchen designs. Familiarise yourself with their unique selling points and be ready to discuss how your experience aligns with their approach to high-quality craftsmanship.
✨Showcase Your Design Eye
Prepare a portfolio that highlights your best design concepts and layouts. Use Canva or similar tools to create mock-ups that reflect your understanding of client needs and how you can bring their visions to life.
✨Practice Your Sales Pitch
Since this role is sales-focused, rehearse how you would introduce Fallow Workshops to potential clients. Be warm and engaging, and think about how you can effectively convert enquiries into confirmed projects during your discussions.
✨Demonstrate Your Project Management Skills
Be ready to discuss your experience with managing multiple projects and deadlines. Highlight your proficiency with tools like CRM and Asana, and share examples of how you've successfully kept projects on track while maintaining clear communication with clients.
