Criterion Hospitality is seeking a passionate Duty Manager to oversee daily hotel operations, support the Front Office Manager and drive guest satisfaction across all shifts. You will be the senior on duty, leading the front desk and public areas with a hands-on, lead-by-example style.
The role focuses on proactive guest journey management, resolving issues in real time, training and developing the Front Office team, and ensuring brand standards, health & safety, and operational procedures are
#J-18808-LjbffrDuty Manager: Front Office & Guest Experience Lead in Slough employer: Criterion Hospitality
Criterion Hospitality is an exceptional employer that prioritises employee growth and development within a vibrant work culture. As a Night Manager/Duty Manager, you will benefit from a supportive team environment that values your contributions and encourages hands-on leadership, all while working in a dynamic hotel setting that offers unique opportunities for career advancement and a commitment to delivering outstanding guest experiences.