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- Tasks: Transform raw data into actionable insights and develop intuitive dashboards.
- Company: Criterion Hospitality, a forward-thinking hotel operator with exciting growth plans.
- Benefits: Join a collaborative team and take ownership of impactful projects.
- Other info: Opportunity to work independently and influence revenue strategy.
- Why this job: Shape a data-centric culture and drive business outcomes in hospitality.
- Qualifications: 3+ years in BI, proficiency in SQL, and experience with BI tools.
The predicted salary is between 60000 - 80000 £ per year.
Criterion Hospitality is a forward-thinking hotel operator with a dynamic and growing portfolio. With eight hotels currently in operation and two exciting new openings scheduled for this year, we are looking for an experienced and strategic BI Manager to lead and shape our data centric commercial culture.
Position Overview:
As a Business Intelligence Analyst, you will play a key role in transforming raw data into actionable insights across our hospitality operations. You will be responsible for designing and maintaining dashboards from multiple systems, ensuring data integrity, and fostering a data-centric culture. This role requires a highly autonomous and resourceful individual who can break down complex analytical challenges into simple, impactful solutions for stakeholders at all levels.
Key Responsibilities:
- Dashboard Development: Design, build, and maintain intuitive dashboards and visualizations by integrating data from multiple hospitality systems (e.g., PMS, POS, CRM, Booking Engines, Revenue Management tools).
- Data Quality & Integrity: Ensure consistent, accurate, and timely data flow across systems. Develop processes for data validation, reconciliation, and anomaly detection.
- Cross-Functional Collaboration: Work closely with operations, marketing, finance, and executive teams to understand data needs and translate them into analytical solutions that drive business outcomes.
- Insight Simplification: Distill complex datasets and analyses into easily digestible insights and recommendations, tailored to both technical and non-technical audiences.
- Culture Building: Champion a data-driven culture by promoting the use of BI tools, training users, and embedding analytics into daily business processes.
- Autonomy & Initiative: Take ownership of projects from inception to delivery. Identify new opportunities for analysis or efficiency independently.
- Performance Monitoring: Create and maintain performance reporting frameworks to track KPIs related to occupancy, guest satisfaction, revenue, and other core metrics.
Requirements:
- ~3+ years of experience in a BI or analytics role, preferably within the hospitality or service sector.
- ~Proven experience with BI tools such as Tableau, Power BI, Looker, or similar.
- ~Proficiency in SQL and data manipulation across various systems.
- ~Strong understanding of data modeling.
- ~Good communication and storytelling skills with a knack for simplifying technical insights.
- ~Demonstrated ability to work independently and proactively solve problems.
Nice to Have:
- Experience with hospitality-specific systems (e.g. Mews, FLYR, D-EDGE, IDeaS, Synxis, etc).
- Knowledge of cloud-based data platforms (e.g., Snowflake, BigQuery).
Why Join Us?
- Be part of a rapidly expanding hospitality company with ambitious growth plans.
- Work with a collaborative and innovative team committed to excellence.
- Take ownership of revenue strategy at a portfolio level and make a tangible impact.
Senior Business Intelligence Manager employer: Criterion Hospitality
Contact Detail:
Criterion Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Intelligence Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work with data. Attend industry events or webinars and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your dashboard designs and analytical projects. This is your chance to demonstrate how you can transform raw data into actionable insights. Share it during interviews or even on LinkedIn to catch the eye of recruiters.
✨Tip Number 3
Prepare for interviews by brushing up on common BI scenarios. Think about how you would tackle specific challenges in the hospitality sector. Practice explaining your thought process clearly, as being able to simplify complex insights is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can help us shape a data-centric culture. Plus, applying directly shows your enthusiasm and commitment to joining our team at Criterion Hospitality.
We think you need these skills to ace Senior Business Intelligence Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Business Intelligence Manager. Highlight your experience with BI tools and data manipulation, and don’t forget to showcase any relevant projects that demonstrate your ability to turn complex data into actionable insights.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about data and how you can contribute to our data-centric culture. Be sure to mention your experience in the hospitality sector if you have it, as it’ll resonate well with us.
Showcase Your Communication Skills: Since this role involves simplifying complex data for various stakeholders, make sure to highlight your communication skills in your application. We want to see examples of how you've successfully conveyed technical insights to non-technical audiences in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us during the hiring process!
How to prepare for a job interview at Criterion Hospitality
✨Know Your Data Tools
Familiarise yourself with the BI tools mentioned in the job description, like Tableau or Power BI. Be ready to discuss your experience with these tools and how you've used them to create impactful dashboards in previous roles.
✨Showcase Your Analytical Skills
Prepare examples of how you've transformed complex data into actionable insights. Think about specific challenges you've faced and how you simplified those for different stakeholders. This will demonstrate your ability to communicate effectively across teams.
✨Understand the Hospitality Sector
Brush up on the latest trends and challenges in the hospitality industry. Being able to speak knowledgeably about how data can drive business outcomes in this sector will show your genuine interest and understanding of Criterion Hospitality's needs.
✨Emphasise Autonomy and Initiative
Be ready to share instances where you've taken ownership of projects and driven them to success independently. Highlight your proactive problem-solving skills and how you've identified new opportunities for analysis or efficiency in past roles.