At a Glance
- Tasks: Lead a team to maintain and repair residential properties while ensuring high standards.
- Company: Rapidly expanding real estate company with unique career growth opportunities.
- Benefits: Autonomy in your role, supportive team environment, and significant career development.
- Other info: Dynamic role with exposure to all areas of residential real estate maintenance.
- Why this job: Make a real impact in residential maintenance and develop your leadership skills.
- Qualifications: Experience in maintenance, strong technical knowledge, and excellent communication skills.
The predicted salary is between 40000 - 50000 € per year.
An exciting opportunity, with significant scope for career development, in a unique and rapidly expanding real estate company. The role will be working alongside the Head of Maintenance and the rest of the operational team, overseeing our residential portfolio that consists of 1,500 units. The buildings are managed fully in-house by our team of maintenance engineers. A key requirement of this position is to develop, train and manage those colleagues. This opportunity is unique, the job is varied and provides good levels of autonomy and support. The chosen candidate will be exposed to all areas of residential real estate maintenance. Additionally, the company has a pipeline of approximately 4,000 residential apartments. This extensive growth presents significant career development opportunities.
Job Overview: As the Residential Maintenance Manager, you will oversee the upkeep, repair, and operational standards of multiple residential blocks. Your primary responsibility will be to ensure all buildings are maintained to a high standard by managing a team of maintenance operatives and liaising with residents. It is expected that you will work ‘on the tools’ in a leading capacity, to ensure that all maintenance jobs are completed in a timely manner. This role requires excellent technical knowledge, problem-solving abilities, and exceptional customer service skills.
Key Responsibilities:- Team Leadership: Supervise and lead the building maintenance team, ensuring efficient and high-quality service delivery.
- Maintenance Planning: Develop and implement preventative maintenance schedules for residential blocks, covering building systems, communal areas, and external facilities.
- Budget Management: Track expenses, oversee the maintenance budget, and provide cost estimates for repairs or upgrades.
- Inspection and Compliance: Conduct regular inspections to ensure all properties meet health and safety regulations, building standards, and fire safety compliance.
- Repairs and Upkeep: Oversee day-to-day repairs and ensure prompt response to maintenance requests from residents and property managers.
- Contractor Management: Manage external contractors for specialized repairs or larger projects, ensuring work is completed on time, within budget, and to high standards.
- Documentation: Maintain accurate records of maintenance activities, including inspections, repair logs, and compliance certifications.
- Emergency Response: Act as the first point of contact for emergency maintenance issues, ensuring swift resolution to minimise disruption to residents.
- Stock Management: Ensure all maintenance tools, equipment, and materials are available and maintained.
- Proven experience in a similar maintenance role, preferably within residential property management.
- Technical expertise in building systems, plumbing, electrical, and HVAC systems.
- Strong knowledge of health and safety regulations, fire safety, and building compliance standards.
- Exceptional organizational and leadership skills, with experience managing teams and contractors.
- Proficiency in using maintenance management software and Microsoft Office Suite.
- Strong communication and interpersonal skills, with the ability to liaise effectively with residents and stakeholders.
- Ability to respond to emergencies and work flexible hours when required.
- Driving Licence is a MUST.
- NVQ Level 3 or equivalent in a related field (e.g., electrical, plumbing, or building maintenance).
- IOSH or NEBOSH certification in health and safety.
- Experience with residential block management software is an advantage.
Residential Maintenance Manager employer: Criterion Hospitality
Join a dynamic and rapidly expanding real estate company that prioritises employee growth and development. As a Residential Maintenance Manager, you will enjoy a supportive work culture that values autonomy while providing ample opportunities to lead and train a dedicated team. With a robust pipeline of residential projects and a commitment to high standards, this role offers a unique chance to make a meaningful impact in the maintenance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Maintenance Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the real estate and maintenance sectors. Attend industry events or join online forums where you can connect with potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Showcase your skills! When you get the chance to meet hiring managers, don’t just talk about your experience—demonstrate it. Bring along examples of your past work or even a portfolio that highlights your technical expertise and leadership abilities.
✨Tip Number 3
Be proactive! If you see a company you’re interested in, don’t wait for them to post a job. Reach out directly through our website, express your interest, and ask if they have any upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Prepare for interviews by researching the company’s portfolio and maintenance practices. Be ready to discuss how you can contribute to their growth and maintain high standards across their residential blocks. Tailor your answers to reflect their values and needs.
We think you need these skills to ace Residential Maintenance Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Residential Maintenance Manager role. Highlight your technical expertise and any leadership experience you've had in similar positions.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed maintenance teams or projects in the past, and don’t forget to show your passion for residential property management!
Showcase Your Problem-Solving Skills:In your application, give us a glimpse of your problem-solving abilities. Describe situations where you’ve tackled maintenance challenges head-on and how you ensured high standards were maintained.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing company!
How to prepare for a job interview at Criterion Hospitality
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to building systems, plumbing, electrical, and HVAC. Be ready to discuss specific examples from your past experience that showcase your expertise in these areas.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in managing teams and contractors. Think of situations where you successfully led a team through challenges or improved service delivery. Highlight your ability to motivate and develop others.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've tackled maintenance issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you can think on your feet when emergencies arise.
✨Engage with Customer Service Scenarios
Since this role involves liaising with residents, prepare for questions about customer service. Think of examples where you’ve handled difficult situations or complaints effectively, showcasing your communication skills and empathy.