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- Tasks: Coordinate maintenance tasks and support the team for smooth daily operations.
- Company: Join a leading residential property management company focused on high service standards.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be the vital link between tenants and contractors, making a real impact on resident satisfaction.
- Qualifications: Previous experience in facilities or property admin is preferred; strong communication skills are essential.
- Other info: Ideal for proactive individuals who thrive in a fast-paced, team-oriented setting.
The predicted salary is between 28800 - 43200 £ per year.
We are a leading residential property management company dedicated to delivering high standards of service and upkeep across our portfolio. We are currently looking for a reliable and detail-oriented Maintenance Coordinator / Admin to support our maintenance team and ensure smooth daily operations.
Role Overview:
This role bridges the gap between tenants, contractors, and the property management team. You will be responsible for coordinating maintenance tasks, managing schedules, processing admin tasks, and ensuring timely resolution of issues to maintain high resident satisfaction.
Key Responsibilities:
- Log, assign, and track maintenance requests and repairs
- Coordinate with contractors, engineers, and building staff to ensure timely task completion
- Maintain accurate records of all maintenance work, invoices, and reports
- Liaise with tenants and respond to queries professionally and efficiently
- Assist with compliance checks, safety logs, and property inspections
- Provide general administrative support to the maintenance and property management teams
- Monitor stock levels for supplies and coordinate purchasing when needed
Requirements:
- Previous experience in a facilities, maintenance, or property admin role preferred
- Strong organizational and time management skills
- Excellent communication and customer service skills
- Comfortable using property management systems, Excel, and Outlook
- Ability to multitask and remain calm under pressure
- Proactive, team-oriented, and solutions-focused
Maintenance Administrator - Residential employer: Criterion Hospitality
Contact Detail:
Criterion Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Administrator - Residential
✨Tip Number 1
Familiarise yourself with property management systems and software commonly used in the industry. Being comfortable with these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially in handling tenant queries. Practising how to respond to common maintenance issues can help you convey professionalism and efficiency during interviews.
✨Tip Number 3
Network with professionals in the property management field. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities within their companies.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks or resolved conflicts in previous roles. This will showcase your organisational skills and ability to remain calm under pressure, which are crucial for this position.
We think you need these skills to ace Maintenance Administrator - Residential
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities, maintenance, or property administration. Use specific examples that demonstrate your organisational skills and ability to manage multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and customer service experience. Mention how your proactive approach aligns with the company's commitment to high resident satisfaction.
Highlight Technical Skills: Emphasise your familiarity with property management systems, Excel, and Outlook in your application. Provide examples of how you've used these tools effectively in previous roles.
Showcase Problem-Solving Abilities: In your application, include instances where you've successfully resolved issues or improved processes. This will demonstrate your solutions-focused mindset, which is crucial for the Maintenance Administrator role.
How to prepare for a job interview at Criterion Hospitality
✨Showcase Your Organisational Skills
As a Maintenance Administrator, you'll need to demonstrate strong organisational abilities. Be prepared to discuss specific examples of how you've managed schedules or coordinated tasks in previous roles. Highlight any tools or systems you used to keep everything on track.
✨Communicate Clearly and Professionally
Since this role involves liaising with tenants and contractors, effective communication is key. Practice articulating your thoughts clearly and professionally. Consider preparing answers to common questions about handling tenant queries or resolving maintenance issues.
✨Familiarise Yourself with Property Management Systems
If you have experience with property management software, be ready to talk about it. If not, do some research on common systems used in the industry. Showing that you're proactive about learning can impress interviewers.
✨Demonstrate Your Problem-Solving Skills
This role requires a solutions-focused mindset. Prepare to share examples of challenges you've faced in previous positions and how you resolved them. Emphasise your ability to remain calm under pressure and find effective solutions quickly.