Deputy General Manager / Operations Manager - Hotel in London
Deputy General Manager / Operations Manager - Hotel

Deputy General Manager / Operations Manager - Hotel in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead hotel operations, ensuring top-notch guest experiences and high standards.
  • Company: Join a dynamic and expanding hospitality group with exciting new openings.
  • Benefits: Career growth opportunities and hands-on leadership experience in a fast-paced environment.
  • Why this job: Shape the success of hotels while working closely with passionate teams.
  • Qualifications: Proven hotel operations experience and strong people management skills.
  • Other info: Be part of a vibrant team driving performance and excellence.

The predicted salary is between 36000 - 60000 £ per year.

Due to the continued growth of Criterion Hospitality and a number of upcoming new hotel openings, we are seeking experienced Deputy General Managers and Operations Managers to join our expanding team.

These are hands-on leadership roles, ideal for individuals who enjoy being actively involved in the day-to-day operation of a hotel. You will support the General Manager in overseeing all departments, ensuring high operational standards, delivering excellent guest experience, and leading teams from the front.

The successful candidates will be confident decision-makers with strong people management skills and a proven background in hotel operations. You will be comfortable working in a fast-paced environment, driving performance, supporting new openings, and implementing company standards across the business.

This is an exciting opportunity to grow your career within a dynamic and expanding hospitality group, with real involvement in shaping the success of our hotels.

Deputy General Manager / Operations Manager - Hotel in London employer: Criterion Hospitality

Criterion Hospitality is an exceptional employer that fosters a vibrant and inclusive work culture, where team members are encouraged to take initiative and contribute to the success of our hotels. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring that you can advance your career in the hospitality industry. Join us in a dynamic environment where your leadership skills will be valued, and you will play a key role in delivering outstanding guest experiences as we expand our portfolio of hotels.
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Contact Detail:

Criterion Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy General Manager / Operations Manager - Hotel in London

✨Tip Number 1

Network like a pro! Reach out to industry contacts, attend hospitality events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your experiences and how you've tackled challenges in hotel operations – it’ll make you memorable!

✨Tip Number 3

Research the company! Before any interview, dive into Criterion Hospitality’s values, recent news, and their approach to guest experience. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the crowd.

We think you need these skills to ace Deputy General Manager / Operations Manager - Hotel in London

Leadership Skills
People Management
Operational Oversight
Guest Experience Management
Decision-Making Skills
Performance Management
Hotel Operations Knowledge
Adaptability to Fast-Paced Environments
Implementation of Company Standards
Team Leadership
Communication Skills
Problem-Solving Skills
Project Management
Strategic Planning

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your enthusiasm aligns with our mission at Criterion Hospitality and how you can contribute to creating memorable guest experiences.

Highlight Your Leadership Skills: As a Deputy General Manager or Operations Manager, strong leadership is key. Make sure to showcase your experience in managing teams and driving performance. We’re looking for candidates who can lead from the front, so share specific examples of how you've done this in past roles.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the role. We appreciate when candidates take the effort to align their skills and experiences with what we’re looking for in our expanding team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re serious about joining our dynamic team at Criterion Hospitality!

How to prepare for a job interview at Criterion Hospitality

✨Know Your Hotel Operations

Make sure you brush up on your knowledge of hotel operations. Understand the key departments and their functions, as well as the latest trends in hospitality. This will help you demonstrate your expertise and show that you're ready to hit the ground running.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in previous roles. Think about specific challenges you faced and how you motivated your team to overcome them. This will highlight your people management skills and your ability to drive performance.

✨Emphasise Guest Experience

Be ready to discuss how you prioritise guest experience in your operations. Share stories of how you've gone above and beyond to ensure guests have a memorable stay. This will resonate with the interviewers, as delivering excellent guest experiences is crucial in the hospitality industry.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's culture, upcoming hotel openings, and their expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.

Deputy General Manager / Operations Manager - Hotel in London
Criterion Hospitality
Location: London
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  • Deputy General Manager / Operations Manager - Hotel in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    Criterion Hospitality

    50-100
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