Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Transform data into actionable insights and design intuitive dashboards for our hospitality operations.
- Company: Criterion Hospitality, a forward-thinking hotel operator with exciting growth plans.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Other info: Be part of a rapidly expanding company with ambitious growth plans.
- Why this job: Join a collaborative team and make a real impact on our data-driven culture.
- Qualifications: 3+ years in BI or analytics, proficiency in SQL, and experience with BI tools.
The predicted salary is between 50000 - 65000 £ per year.
Criterion Hospitality is a forward-thinking hotel operator with a dynamic and growing portfolio. With eight hotels currently in operation and two exciting new openings scheduled for this year, we are looking for an experienced and strategic BI Manager to lead and shape our data centric commercial culture.
Position Overview: As a Business Intelligence Analyst, you will play a key role in transforming raw data into actionable insights across our hospitality operations. You will be responsible for designing and maintaining dashboards from multiple systems, ensuring data integrity, and fostering a data-centric culture. This role requires a highly autonomous and resourceful individual who can break down complex analytical challenges into simple, impactful solutions for stakeholders at all levels.
Key Responsibilities:
- Dashboard Development: Design, build, and maintain intuitive dashboards and visualizations by integrating data from multiple hospitality systems (e.g., PMS, POS, CRM, Booking Engines, Revenue Management tools).
- Data Quality & Integrity: Ensure consistent, accurate, and timely data flow across systems. Develop processes for data validation, reconciliation, and anomaly detection.
- Cross-Functional Collaboration: Work closely with operations, marketing, finance, and executive teams to understand data needs and translate them into analytical solutions that drive business outcomes.
- Insight Simplification: Distill complex datasets and analyses into easily digestible insights and recommendations, tailored to both technical and non-technical audiences.
- Culture Building: Champion a data-driven culture by promoting the use of BI tools, training users, and embedding analytics into daily business processes.
- Autonomy & Initiative: Take ownership of projects from inception to delivery. Identify new opportunities for analysis or efficiency independently.
- Performance Monitoring: Create and maintain performance reporting frameworks to track KPIs related to occupancy, guest satisfaction, revenue, and other core metrics.
Requirements:
- 3+ years of experience in a BI or analytics role, preferably within the hospitality or service sector.
- Proven experience with BI tools such as Tableau, Power BI, Looker, or similar.
- Proficiency in SQL and data manipulation across various systems.
- Strong understanding of data modeling.
- Good communication and storytelling skills with a knack for simplifying technical insights.
- Demonstrated ability to work independently and proactively solve problems.
Nice to Have:
- Experience with hospitality-specific systems (e.g. Mews, FLYR, D-EDGE, IDeaS, Synxis, etc).
- Knowledge of cloud-based data platforms (e.g., Snowflake, BigQuery).
Why Join Us?
- Be part of a rapidly expanding hospitality company with ambitious growth plans.
- Work with a collaborative and innovative team committed to excellence.
- Take ownership of revenue strategy at a portfolio level and make a tangible impact.
Business Intelligence Manager in London employer: Criterion Hospitality
Contact Detail:
Criterion Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Intelligence Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work with data. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your dashboard designs and data insights. Use real-world examples that highlight your ability to simplify complex data. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on your storytelling skills. Be ready to explain how you've turned raw data into actionable insights in past roles. Practice articulating your thought process clearly, so you can impress stakeholders at all levels.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our dynamic team at Criterion Hospitality.
We think you need these skills to ace Business Intelligence Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Intelligence Manager. Highlight your experience with BI tools and data manipulation, and don’t forget to showcase any relevant projects that demonstrate your ability to turn data into actionable insights.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Criterion Hospitality. Share your passion for data and how you’ve successfully fostered a data-centric culture in previous roles. Keep it engaging and personal!
Showcase Your Analytical Skills: In your application, be sure to include specific examples of how you've tackled complex analytical challenges. We love seeing how you’ve simplified data for different audiences, so don’t hold back on those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Criterion Hospitality
✨Know Your BI Tools Inside Out
Make sure you’re well-versed in the BI tools mentioned in the job description, like Tableau or Power BI. Prepare to discuss specific projects where you've used these tools to create dashboards or visualisations, and be ready to explain your thought process behind the design.
✨Showcase Your Data Storytelling Skills
Practice explaining complex data insights in a simple way. Think of examples where you’ve had to present findings to non-technical stakeholders. This will demonstrate your ability to distill information and make it accessible, which is crucial for the role.
✨Prepare for Cross-Functional Collaboration Questions
Since this role involves working with various teams, be ready to share experiences where you collaborated with different departments. Highlight how you identified their data needs and how your insights drove business outcomes.
✨Demonstrate Autonomy and Initiative
Think of instances where you took ownership of a project from start to finish. Be prepared to discuss how you identified opportunities for analysis or efficiency on your own, as this shows you can thrive in an autonomous environment.