Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Blend admin duties with hands-on support for lift maintenance.
- Company: Criterion Hospitality Limited manages residential and commercial buildings across London.
- Benefits: Enjoy training, progression opportunities, and reimbursement for travel expenses.
- Why this job: Gain practical experience while working towards a Lift Engineer role in a supportive environment.
- Qualifications: Must have a full UK driving licence, past admin experience, and good IT skills.
- Other info: Mobile role with structured onboarding and mentoring from experienced professionals.
The predicted salary is between 24000 - 36000 £ per year.
Criterion Hospitality Limited manages a portfolio of residential and commercial buildings across London. Our lifts serve thousands of people every day, and we’re focused on safety, uptime and a great experience for residents and tenants.
The Opportunity
A hybrid role blending admin and hands‑on site support. You’ll work closely with our Lift Engineer to keep lifts across our portfolio running smoothly—learning on the job while handling essential coordination and simple supervised tasks. Training is provided. For the right candidate, we’re willing to invest in relevant courses to support progression toward a Lift Engineer role.
Key Responsibilities
- Log lift issues and schedule visits; keep the lift register and service records up to date.
- Prepare straightforward reports and updates after visits/inspections (attach photos and notes).
- Attend sites with the Lift Engineer; assist with safe access, housekeeping and basic supervised tasks.
- Collect and deliver parts occasionally from local merchandisers.
- Support simple checks/tests under supervision (e.g., buttons, lights, alarms, door operation).
- Maintain tidy, safe work areas; manage waste/returns and keep tools/PPE in order.
- Communicate updates to building teams/residents as directed and follow up on actions.
What We’re Looking For
- Full UK driving licence and own car (essential).
- Past administration experience (essential).
- Good IT skills (MS Office/Google Workspace), comfortable with spreadsheets and shared drives.
- Excellent communication and a calm, customer‑focused manner.
- Willingness to learn and work hands‑on under supervision; motivated to progress toward a Lift Engineer role.
- Nice to have: experience in a lift/service company in a junior role (not essential).
Training & Progression
- Structured onboarding and safety training for working around lifts.
- Mentoring from our Lift Engineer with a clear development plan.
- Investment in relevant courses/qualifications for the right candidate.
Working Pattern & Travel
- Monday–Friday, full‑time hours; occasional flexibility for access or urgent issues.
- Mobile role across London and nearby areas; mileage and approved expenses reimbursed.
Lift Admin & Field Assistant employer: Criterion Hospitality
Contact Detail:
Criterion Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Admin & Field Assistant
✨Tip Number 1
Familiarise yourself with the basics of lift operations and maintenance. Understanding common issues and terminology will help you communicate effectively with the Lift Engineer and demonstrate your eagerness to learn.
✨Tip Number 2
Network with professionals in the lift industry. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities within companies like Criterion Hospitality.
✨Tip Number 3
Showcase your organisational skills by preparing a mock lift register or service record. This will not only highlight your admin experience but also demonstrate your proactive approach to the role.
✨Tip Number 4
Be ready to discuss your customer service experience during the interview. Highlight situations where you effectively communicated with clients or resolved issues, as this role requires excellent communication skills.
We think you need these skills to ace Lift Admin & Field Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administration experience and any IT skills you possess, particularly with MS Office and Google Workspace. Emphasise your communication skills and any customer service experience.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Lift Admin & Field Assistant role. Mention your willingness to learn and progress towards a Lift Engineer position, and provide examples of how you've demonstrated a calm, customer-focused manner in previous roles.
Highlight Relevant Experience: If you have any experience in a lift/service company or similar junior roles, be sure to mention this. Even if it's not essential, it can set you apart from other candidates.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Criterion Hospitality
✨Show Your Admin Skills
Since past administration experience is essential, be ready to discuss your previous roles. Highlight specific tasks you managed, such as scheduling or record-keeping, and how they relate to the responsibilities of logging lift issues and maintaining service records.
✨Demonstrate Your IT Proficiency
Familiarity with MS Office and Google Workspace is crucial for this role. Prepare to talk about your experience with spreadsheets and shared drives, and consider bringing examples of reports or documents you've created in the past.
✨Emphasise Communication Skills
Excellent communication is key in this position. Think of examples where you've effectively communicated updates or resolved issues with customers or team members. This will show your calm, customer-focused manner that Criterion Hospitality values.
✨Express Your Willingness to Learn
The role involves hands-on work under supervision, so convey your eagerness to learn and grow into a Lift Engineer role. Discuss any relevant training or courses you're interested in, and how you plan to take advantage of the opportunities for progression offered by the company.
