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- Tasks: Blend admin duties with hands-on support for lift maintenance.
- Company: Criterion Hospitality Limited manages residential and commercial buildings across London.
- Benefits: Enjoy training, progression opportunities, and reimbursement for travel expenses.
- Why this job: Gain practical experience while working towards a Lift Engineer role in a supportive environment.
- Qualifications: Must have a full UK driving licence, past admin experience, and good IT skills.
- Other info: Mobile role with structured onboarding and mentoring from experienced professionals.
The predicted salary is between 24000 - 36000 £ per year.
Criterion Hospitality Limited manages a portfolio of residential and commercial buildings across London. Our lifts serve thousands of people every day, and we’re focused on safety, uptime and a great experience for residents and tenants.
The Opportunity
A hybrid role blending admin and hands‑on site support. You’ll work closely with our Lift Engineer to keep lifts across our portfolio running smoothly—learning on the job while handling essential coordination and simple supervised tasks. Training is provided. For the right candidate, we’re willing to invest in relevant courses to support progression toward a Lift Engineer role.
Key Responsibilities
- Log lift issues and schedule visits; keep the lift register and service records up to date.
- Prepare straightforward reports and updates after visits/inspections (attach photos and notes).
- Attend sites with the Lift Engineer; assist with safe access, housekeeping and basic supervised tasks.
- Collect and deliver parts occasionally from local merchandisers.
- Support simple checks/tests under supervision (e.g., buttons, lights, alarms, door operation).
- Maintain tidy, safe work areas; manage waste/returns and keep tools/PPE in order.
- Communicate updates to building teams/residents as directed and follow up on actions.
What We’re Looking For
- Full UK driving licence and own car (essential).
- Past administration experience (essential).
- Good IT skills (MS Office/Google Workspace), comfortable with spreadsheets and shared drives.
- Excellent communication and a calm, customer‑focused manner.
- Willingness to learn and work hands‑on under supervision; motivated to progress toward a Lift Engineer role.
- Nice to have: experience in a lift/service company in a junior role (not essential).
Training & Progression
- Structured onboarding and safety training for working around lifts.
- Mentoring from our Lift Engineer with a clear development plan.
- Investment in relevant courses/qualifications for the right candidate.
Working Pattern & Travel
- Monday–Friday, full‑time hours; occasional flexibility for access or urgent issues.
- Mobile role across London and nearby areas; mileage and approved expenses reimbursed.
Lift Admin & Field Assistant employer: Criterion Hospitality
Contact Detail:
Criterion Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Admin & Field Assistant
✨Tip Number 1
Familiarise yourself with the basics of lift operations and maintenance. Understanding common issues and terminology will help you communicate effectively with the Lift Engineer and demonstrate your eagerness to learn.
✨Tip Number 2
Network with professionals in the lift industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities within companies like Criterion Hospitality Limited.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule for lift inspections or maintenance tasks. This will not only highlight your admin capabilities but also your proactive approach to the role.
✨Tip Number 4
Be ready to discuss your past administration experience in detail. Think of specific examples where you successfully managed tasks or improved processes, as this will demonstrate your suitability for the hybrid nature of the role.
We think you need these skills to ace Lift Admin & Field Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of Lift Admin & Field Assistant.
Highlight Relevant Experience: Emphasise any past administration experience you have, especially in roles that required good IT skills or customer communication. Mention specific examples where you successfully managed tasks similar to those listed in the job description.
Show Willingness to Learn: Express your eagerness to learn and progress towards a Lift Engineer role. Mention any relevant courses or training you are interested in, as this shows your commitment to professional development.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also conveys your enthusiasm for the role and the company. Make sure to address how you can contribute to maintaining safety and efficiency in lift operations.
How to prepare for a job interview at Criterion Hospitality
✨Show Your Admin Skills
Since past administration experience is essential, be ready to discuss your previous roles. Highlight specific tasks you managed, such as scheduling or maintaining records, and how they relate to the responsibilities of this position.
✨Demonstrate Your IT Proficiency
Familiarity with MS Office and Google Workspace is crucial. Prepare to talk about your experience with spreadsheets and shared drives, and consider bringing examples of reports or documents you've created in the past.
✨Emphasise Communication Skills
Excellent communication is key for this role. Think of examples where you've effectively communicated updates or resolved issues with customers or team members, showcasing your calm and customer-focused manner.
✨Express Your Willingness to Learn
The company values candidates who are eager to learn and progress. Be prepared to discuss your motivation for moving towards a Lift Engineer role and any relevant courses or training you’re interested in pursuing.
