Front Office Leader: Guest Experience & Team Coach

Front Office Leader: Guest Experience & Team Coach

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Criterion Hospitality

At a Glance

  • Tasks: Lead the reception team and ensure exceptional guest experiences at our hotel.
  • Company: Criterion Hospitality, a dynamic hotel group in Greater London.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Ideal for those who thrive in fast-paced environments and love working with people.
  • Why this job: Join a vibrant team and make a difference in guests' stays every day.
  • Qualifications: Experience in hotel reception or guest services and strong communication skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Criterion Hospitality is looking for a confident, hands-on Front Office Manager to lead the reception team at our hotel in Greater London.

The role involves overseeing daily operations, leading the team, and ensuring a professional service for every guest from arrival to departure.

The ideal candidate will have experience in hotel reception or guest services, possess strong communication skills, and be comfortable managing complaints.

Flexibility in work hours is essential, including early mornings, evenings, and weekends.

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Front Office Leader: Guest Experience & Team Coach employer: Criterion Hospitality

Criterion Hospitality is an exceptional employer that prioritises employee development and a supportive work culture. Located in the vibrant Greater London area, we offer our team members competitive benefits, flexible working hours, and opportunities for growth within the hospitality industry, making it a rewarding place to build a career while delivering outstanding guest experiences.

Criterion Hospitality

Contact Details:

Criterion Hospitality Recruitment Team

We think you need these skills to ace Front Office Leader: Guest Experience & Team Coach

Leadership Skills
Guest Service Experience
Communication Skills
Complaint Management
Operational Oversight
Flexibility in Work Hours
Team Management