Residential Facilities Manager in England

Residential Facilities Manager in England

England Full-Time No home office possible
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Overview

We’re looking for a Facilities Manager to join a unique and fast‑growing real estate company. This role reports into the Head of FM and works closely with the residential, commercial, hotel, and leisure teams. All FM functions are managed fully in‑house, and this position will play an important role in delivering the group’s FM strategy. The initial focus will be on supporting the residential portfolio, with the opportunity to expand involvement across the wider business once performance and capability have been demonstrated.

This is a hands‑on, operational role with a varied workload, offering autonomy while still being part of a supportive, collaborative FM team. Over the next 12 months, the company will be reviewing and improving FM processes to drive efficiency and raise standards—this role will be key in helping implement those improvements and ensuring new SOPs are followed. With a development pipeline of approximately 2,500 residential apartments and 15 hotels, the Facilities Manager will also work with the Head of FM on preparing, onboarding, and mobilising new assets as they launch.

Candidate Profile

We are looking for someone with around 3–5 years of experience in a facilities management role, ideally within residential or mixed‑use real estate. The successful candidate will be proactive, organised, and confident in managing contractors, engaging with stakeholders, and handling day‑to‑day building operations independently. A practical, solutions‑focused mindset is essential. This is a fast‑paced, hands‑on role with plenty of scope to grow and develop within a rapidly expanding business.

Key Responsibilities

Compliance & Safety

  • Support compliance across engineering, health & safety, and fire safety.
  • Assist with risk assessments, fire risk assessments, and ongoing compliance monitoring.
  • Help manage and mitigate operational risks across the portfolio.

Facilities Operations

  • Oversee day‑to‑day FM operations across assigned buildings.
  • Deliver minor and major capex works as required.
  • Oversee PPM services and ensure a robust schedule is maintained.
  • Conduct regular property inspections and ensure issues are resolved efficiently.
  • Manage contractors and suppliers to ensure quality and performance standards are met.
  • Support the mobilisation and onboarding of new buildings within the development pipeline.
  • Assist in establishing FM processes, standards, and documentation for new sites.

Requirements & Skills

  • Mechanical & Electrical understanding (preferred).
  • Fire safety knowledge and awareness of compliance requirements.
  • Proven experience as a Facilities Manager or in a similar FM role.
  • Strong operational and technical understanding of FM best practices.
  • Excellent communication skills—both verbal and written.
  • Highly organised with strong problem‑solving and stakeholder management skills.
  • Professional qualifications (e.g., IOSH, NEBOSH, or similar) are an advantage.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management

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Contact Detail:

Criterion Hospitality Recruiting Team

Residential Facilities Manager in England
Criterion Hospitality
Location: England

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