At a Glance
- Tasks: Lead a team to maintain and repair residential properties, ensuring high standards.
- Company: Rapidly growing real estate company with unique opportunities for career development.
- Benefits: Autonomy in your role, supportive team environment, and significant career growth potential.
- Other info: Flexible hours and emergency response duties add excitement to the role.
- Why this job: Make a real impact in residential maintenance while developing your skills in a dynamic setting.
- Qualifications: Experience in maintenance, strong technical knowledge, and leadership skills required.
The predicted salary is between 40000 - 50000 € per year.
An exciting opportunity, with significant scope for career development, in a unique and rapidly expanding real estate company. The role will be working alongside the Head of Maintenance and the rest of the operational team, overseeing our residential portfolio that consists of 1,500 units. The buildings are managed fully in-house by our team of maintenance engineers. This opportunity is unique, the job is varied and provides good levels of autonomy and support. The chosen candidate will be exposed to all areas of residential real estate maintenance. This extensive growth presents significant career development opportunities.
As the Residential Maintenance Manager, you will oversee the upkeep, repair, and operational standards of multiple residential blocks. Your primary responsibility will be to ensure all buildings are maintained to a high standard by managing a team of maintenance operatives and liaising with residents. It is expected that you will work ‘on the tools’ in a leading capacity, to ensure that all maintenance jobs are completed in a timely manner. This role requires excellent technical knowledge, problem-solving abilities, and exceptional customer service skills.
- Supervise and lead the building maintenance team, ensuring efficient and high-quality service delivery.
- Maintenance Planning: Develop and implement preventative maintenance schedules for residential blocks, covering building systems, communal areas, and external facilities.
- Budget Management: Track expenses, oversee the maintenance budget, and provide cost estimates for repairs or upgrades.
- Inspection and Compliance: Conduct regular inspections to ensure all properties meet health and safety regulations, building standards, and fire safety compliance.
- Repairs and Upkeep: Oversee day-to-day repairs and ensure prompt response to maintenance requests from residents and property managers.
- Contractor Management: Manage external contractors for specialized repairs or larger projects, ensuring work is completed on time, within budget, and to high standards.
- Maintain accurate records of maintenance activities, including inspections, repair logs, and compliance certifications.
- Emergency Response: Act as the first point of contact for emergency maintenance issues, ensuring swift resolution to minimise disruption to residents.
- Stock Management: Ensure all maintenance tools, equipment, and materials are available and maintained.
Proven experience in a similar maintenance role, preferably within residential property management. Technical expertise in building systems, plumbing, electrical, and HVAC systems. Strong knowledge of health and safety regulations, fire safety, and building compliance standards. Exceptional organizational and leadership skills, with experience managing teams and contractors. Proficiency in using maintenance management software and Microsoft Office Suite. Ability to respond to emergencies and work flexible hours when required. Driving Licence is a MUST. NVQ Level 3 or equivalent in a related field (e.g., electrical, plumbing, or building maintenance). IOSH or NEBOSH certification in health and safety. Experience with residential block management software is an advantage.
Residential Maintenance Manager in Croydon employer: Criterion Hospitality
Join a dynamic and rapidly expanding real estate company that prioritises employee growth and development. As a Residential Maintenance Manager, you will enjoy a supportive work culture that values autonomy while providing ample opportunities to enhance your skills in residential property management. With a focus on high standards and exceptional service delivery, this role offers a unique chance to make a meaningful impact within a thriving team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Maintenance Manager in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the real estate and maintenance sectors. Attend industry events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific examples of how you've tackled maintenance challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 3
Be proactive! If you see a job that fits your skills on our website, don’t wait around. Apply straight away and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar!
✨Tip Number 4
Prepare for the unexpected! In maintenance roles, you’ll often face surprises. Think about how you’d handle emergency situations or tricky repairs and be ready to share those thoughts during interviews. It’ll show you’re the right fit for the fast-paced environment!
We think you need these skills to ace Residential Maintenance Manager in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical expertise and any relevant certifications, like NVQ Level 3 or IOSH/NEBOSH, to show us you’re the right fit for the Residential Maintenance Manager role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about residential maintenance and how your previous experience aligns with our needs. Don’t forget to mention your leadership skills and ability to manage teams effectively.
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled maintenance challenges in the past. We want to see your problem-solving abilities in action, especially when it comes to ensuring high standards and compliance in residential properties.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Criterion Hospitality
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to building systems, plumbing, electrical, and HVAC. Be ready to discuss specific examples from your past experience that showcase your problem-solving abilities and how you've handled maintenance issues.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to talk about your leadership style. Share examples of how you've successfully led teams in the past, managed contractors, or improved service delivery. Highlight any experience you have with training or mentoring others.
✨Demonstrate Your Customer Service Savvy
As you'll be liaising with residents, it's crucial to show that you have exceptional customer service skills. Think of instances where you've resolved conflicts or gone above and beyond for clients. This will demonstrate your ability to maintain positive relationships.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling emergency maintenance issues or managing a tight budget. Prepare by thinking through your approach to these scenarios, focusing on your decision-making process and how you prioritise tasks.
