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- Tasks: Coordinate maintenance requests and ensure smooth communication with residents and contractors.
- Company: Prestigious real estate company in Croydon, UK.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Why this job: Join us to enhance living experiences through operational excellence.
- Qualifications: Experience in helpdesk or maintenance coordination and familiarity with FM/CRM systems.
- Other info: Dynamic work environment with a focus on customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
A prestigious real estate company is seeking a proactive Helpdesk Administrator in Croydon, UK. This role involves coordinating maintenance requests and ensuring smooth communication with residents and contractors.
The ideal candidate has experience in helpdesk or maintenance coordination and is confident using FM/CRM systems like MiQ and Yardi. The position requires strong organizational skills, a customer-focused approach, and the ability to remain calm under pressure.
Join us in delivering exceptional living experiences through operational excellence.
Residential FM Helpdesk Coordinator in Croydon employer: Criterion Hospitality
Contact Detail:
Criterion Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential FM Helpdesk Coordinator in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the real estate and facilities management sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by practising common questions related to helpdesk coordination. Think about scenarios where you've successfully managed maintenance requests or resolved issues under pressure. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with FM/CRM systems like MiQ and Yardi. If you can demonstrate your proficiency during interviews, it’ll show that you’re ready to hit the ground running and make an impact from day one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Residential FM Helpdesk Coordinator in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in helpdesk or maintenance coordination. We want to see how your skills align with the role, so don’t be shy about showcasing your familiarity with FM/CRM systems like MiQ and Yardi.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Helpdesk Administrator role. Share specific examples of how you've delivered exceptional customer service and managed maintenance requests effectively.
Showcase Your Organisational Skills: In your application, highlight any experiences that demonstrate your strong organisational skills. We love candidates who can juggle multiple tasks while keeping everything running smoothly, especially under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Criterion Hospitality
✨Know Your Systems
Familiarise yourself with FM/CRM systems like MiQ and Yardi before the interview. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully coordinated maintenance requests in the past. Highlight specific situations where your organisational skills made a difference, especially under pressure.
✨Customer-Focused Mindset
Think about times when you went above and beyond for customers or residents. Be ready to share these stories to demonstrate your commitment to delivering exceptional living experiences.
✨Stay Calm Under Pressure
Anticipate questions about handling stressful situations. Prepare a few anecdotes that illustrate how you maintained composure and effectively resolved issues, showcasing your problem-solving abilities.
