Deputy General Manager / Operations Manager - Hotel in City of London
Deputy General Manager / Operations Manager - Hotel

Deputy General Manager / Operations Manager - Hotel in City of London

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead hotel operations, ensuring top-notch guest experiences and high standards.
  • Company: Join a dynamic and expanding hospitality group with exciting growth opportunities.
  • Benefits: Competitive salary, career growth, and hands-on leadership experience.
  • Why this job: Shape the success of hotels while working in a fast-paced, engaging environment.
  • Qualifications: Proven hotel operations experience and strong people management skills.
  • Other info: Be part of a team that values your input and fosters professional development.

The predicted salary is between 36000 - 60000 £ per year.

Due to the continued growth of Criterion Hospitality and a number of upcoming new hotel openings, we are seeking experienced Deputy General Managers and Operations Managers to join our expanding team.

These are hands-on leadership roles, ideal for individuals who enjoy being actively involved in the day-to-day operation of a hotel. You will support the General Manager in overseeing all departments, ensuring high operational standards, delivering excellent guest experience, and leading teams from the front.

The successful candidates will be confident decision-makers with strong people management skills and a proven background in hotel operations. You will be comfortable working in a fast-paced environment, driving performance, supporting new openings, and implementing company standards across the business.

This is an exciting opportunity to grow your career within a dynamic and expanding hospitality group, with real involvement in shaping the success of our hotels.

Deputy General Manager / Operations Manager - Hotel in City of London employer: Criterion Hospitality

Criterion Hospitality is an exceptional employer that fosters a vibrant and inclusive work culture, where team members are empowered to take initiative and make impactful decisions. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring that our staff can advance their careers while contributing to the success of our expanding hotel portfolio. Located in a thriving area with exciting new openings on the horizon, joining our team means being part of a dynamic environment that values excellence in guest experience and operational standards.
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Contact Detail:

Criterion Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy General Manager / Operations Manager - Hotel in City of London

✨Tip Number 1

Network like a pro! Reach out to industry contacts, attend hospitality events, and connect with people on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Deputy General Manager role.

✨Tip Number 2

Prepare for the interview by researching the hotel group and its values. We want you to show how your experience aligns with their mission. Bring examples of how you've led teams and improved guest experiences in previous roles – this will make you stand out!

✨Tip Number 3

Practice your leadership stories! Be ready to discuss specific situations where you’ve made tough decisions or resolved conflicts. We need to see that you can handle the fast-paced environment of hotel operations with confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our growing team at Criterion Hospitality.

We think you need these skills to ace Deputy General Manager / Operations Manager - Hotel in City of London

Leadership Skills
People Management
Operational Oversight
Guest Experience Management
Decision-Making Skills
Performance Management
Hotel Operations Knowledge
Adaptability
Team Leadership
Communication Skills
Problem-Solving Skills
Project Management
Fast-Paced Environment Adaptation

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your enthusiasm aligns with our mission at Criterion Hospitality and how you can contribute to creating amazing guest experiences.

Highlight Your Leadership Skills: As a Deputy General Manager or Operations Manager, strong leadership is key. Make sure to showcase your experience in managing teams and driving performance. Use specific examples that demonstrate your ability to lead from the front and make confident decisions.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the role. Mention how your background in hotel operations makes you a perfect fit for our expanding team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our dynamic team!

How to prepare for a job interview at Criterion Hospitality

✨Know Your Hotel Operations

Make sure you brush up on your knowledge of hotel operations. Understand the key departments and their functions, as well as the latest trends in hospitality. This will help you demonstrate your expertise and show that you're ready to hit the ground running.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff, resolved conflicts, or improved performance. This will highlight your people management skills and your ability to lead from the front.

✨Emphasise Guest Experience

Be ready to discuss how you prioritise guest experience in your previous roles. Share stories that illustrate your commitment to delivering excellent service and how you’ve handled challenging situations to ensure guest satisfaction.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s culture, upcoming hotel openings, and operational challenges they face. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.

Deputy General Manager / Operations Manager - Hotel in City of London
Criterion Hospitality
Location: City of London
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  • Deputy General Manager / Operations Manager - Hotel in City of London

    City of London
    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    Criterion Hospitality

    50-100
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