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- Tasks: Transform raw data into actionable insights and design intuitive dashboards.
- Company: Criterion Hospitality, a forward-thinking hotel operator with exciting growth plans.
- Benefits: Competitive salary, collaborative team environment, and opportunities for ownership.
- Other info: Join a dynamic team and champion a data-driven culture in hospitality.
- Why this job: Make a tangible impact on revenue strategy in a rapidly expanding company.
- Qualifications: 3+ years in BI or analytics, proficiency in SQL, and strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Criterion Hospitality is a forward-thinking hotel operator with a dynamic and growing portfolio. With eight hotels currently in operation and two exciting new openings scheduled for this year, we are looking for an experienced and strategic BI Manager to lead and shape our data centric commercial culture.
As a Business Intelligence Analyst, you will play a key role in transforming raw data into actionable insights across our hospitality operations. You will be responsible for designing and maintaining dashboards from multiple systems, ensuring data integrity, and fostering a data-centric culture. This role requires a highly autonomous and resourceful individual who can break down complex analytical challenges into simple, impactful solutions for stakeholders at all levels.
Key Responsibilities:
- Dashboard Development: Design, build, and maintain intuitive dashboards and visualizations by integrating data from multiple hospitality systems (e.g., PMS, POS, CRM, Booking Engines, Revenue Management tools).
- Data Quality & Integrity: Ensure consistent, accurate, and timely data flow across systems. Develop processes for data validation, reconciliation, and anomaly detection.
- Cross-Functional Collaboration: Work closely with operations, marketing, finance, and executive teams to understand data needs and translate them into analytical solutions that drive business outcomes.
- Insight Simplification: Distill complex datasets and analyses into easily digestible insights and recommendations, tailored to both technical and non-technical audiences.
- Culture Building: Champion a data-driven culture by promoting the use of BI tools, training users, and embedding analytics into daily business processes.
- Autonomy & Initiative: Take ownership of projects from inception to delivery. Identify new opportunities for analysis or efficiency independently.
- Performance Monitoring: Create and maintain performance reporting frameworks to track KPIs related to occupancy, guest satisfaction, revenue, and other core metrics.
Requirements:
- 3+ years of experience in a BI or analytics role, preferably within the hospitality or service sector.
- Proven experience with BI tools such as Tableau, Power BI, Looker, or similar.
- Proficiency in SQL and data manipulation across various systems.
- Strong understanding of data modeling.
- Good communication and storytelling skills with a knack for simplifying technical insights.
- Demonstrated ability to work independently and proactively solve problems.
Nice to Have:
- Experience with hospitality-specific systems (e.g. Mews, FLYR, D-EDGE, IDeaS, Synxis, etc).
- Knowledge of cloud-based data platforms (e.g., Snowflake, BigQuery).
Why Join Us?
- Be part of a rapidly expanding hospitality company with ambitious growth plans.
- Work with a collaborative and innovative team committed to excellence.
- Take ownership of revenue strategy at a portfolio level and make a tangible impact.
Business Intelligence Manager in City of London employer: Criterion Hospitality
Contact Detail:
Criterion Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Intelligence Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work with data. Attend industry events or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your dashboard designs and data visualisations. Use real-world examples to demonstrate how your insights have driven business outcomes. This will make you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by brushing up on your storytelling skills. Be ready to explain complex data insights in simple terms. Practice answering common BI-related questions and think of examples where you've made an impact in previous roles.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. It shows your enthusiasm and keeps you top of mind as they make their decision.
We think you need these skills to ace Business Intelligence Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Intelligence Manager. Highlight your experience with BI tools and data manipulation, and don’t forget to showcase your ability to simplify complex insights for different audiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about data and how you can contribute to our data-centric culture. Be specific about your past experiences and how they relate to the responsibilities outlined in the job description.
Showcase Your Analytical Skills: In your application, give examples of how you've tackled complex analytical challenges in the past. We want to see your problem-solving skills in action, so don’t hold back on sharing those success stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Criterion Hospitality
✨Know Your Data Tools
Familiarise yourself with the BI tools mentioned in the job description, like Tableau or Power BI. Be ready to discuss your experience with these tools and how you've used them to create impactful dashboards in previous roles.
✨Showcase Your Analytical Skills
Prepare examples of how you've transformed complex data into actionable insights. Think about specific challenges you've faced and how you simplified those for different audiences, as this will demonstrate your ability to communicate effectively.
✨Understand the Hospitality Sector
Research Criterion Hospitality and their portfolio. Knowing their operations and how data can drive their business outcomes will show your genuine interest and help you tailor your responses to their specific needs.
✨Emphasise Autonomy and Initiative
Be ready to share instances where you've taken ownership of projects and identified new opportunities for analysis. This role requires a proactive mindset, so highlight your ability to work independently and solve problems creatively.