At a Glance
- Tasks: Transform raw data into actionable insights and design intuitive dashboards.
- Company: Criterion Hospitality, a forward-thinking hotel operator with exciting growth plans.
- Benefits: Join a collaborative team and take ownership of impactful projects.
- Other info: Opportunity to work with innovative tools and make a real impact.
- Why this job: Shape a data-centric culture and drive business outcomes in hospitality.
- Qualifications: 3+ years in BI or analytics, proficiency in SQL, and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Criterion Hospitality is a forward-thinking hotel operator with a dynamic and growing portfolio. With eight hotels currently in operation and two exciting new openings scheduled for this year, we are looking for an experienced and strategic BI Manager to lead and shape our data centric commercial culture.
Position Overview:
As a Business Intelligence Analyst, you will play a key role in transforming raw data into actionable insights across our hospitality operations. You will be responsible for designing and maintaining dashboards from multiple systems, ensuring data integrity, and fostering a data-centric culture. This role requires a highly autonomous and resourceful individual who can break down complex analytical challenges into simple, impactful solutions for stakeholders at all levels.
Key Responsibilities:
- Dashboard Development: Design, build, and maintain intuitive dashboards and visualizations by integrating data from multiple hospitality systems (e.g., PMS, POS, CRM, Booking Engines, Revenue Management tools).
- Data Quality & Integrity: Ensure consistent, accurate, and timely data flow across systems. Develop processes for data validation, reconciliation, and anomaly detection.
- Cross-Functional Collaboration: Work closely with operations, marketing, finance, and executive teams to understand data needs and translate them into analytical solutions that drive business outcomes.
- Insight Simplification: Distill complex datasets and analyses into easily digestible insights and recommendations, tailored to both technical and non-technical audiences.
- Culture Building: Champion a data-driven culture by promoting the use of BI tools, training users, and embedding analytics into daily business processes.
- Autonomy & Initiative: Take ownership of projects from inception to delivery. Identify new opportunities for analysis or efficiency independently.
- Performance Monitoring: Create and maintain performance reporting frameworks to track KPIs related to occupancy, guest satisfaction, revenue, and other core metrics.
Requirements:
- ~3+ years of experience in a BI or analytics role, preferably within the hospitality or service sector.
- ~Proven experience with BI tools such as Tableau, Power BI, Looker, or similar.
- ~Proficiency in SQL and data manipulation across various systems.
- ~Strong understanding of data modeling.
- ~Good communication and storytelling skills with a knack for simplifying technical insights.
- ~Demonstrated ability to work independently and proactively solve problems.
Nice to Have:
- Experience with hospitality-specific systems (e.g. Mews, FLYR, D-EDGE, IDeaS, Synxis, etc).
- Knowledge of cloud-based data platforms (e.g., Snowflake, BigQuery).
Why Join Us?
- Be part of a rapidly expanding hospitality company with ambitious growth plans.
- Work with a collaborative and innovative team committed to excellence.
- Take ownership of revenue strategy at a portfolio level and make a tangible impact.
Business Intelligence - Senior Manager employer: Criterion Hospitality
Contact Detail:
Criterion Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Intelligence - Senior Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work with data. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your dashboard designs and data insights. Use real-world examples that highlight your ability to simplify complex data. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on your storytelling skills. Be ready to explain how you've turned data into actionable insights in past roles. Practice articulating your thought process clearly, so you can impress stakeholders at all levels.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s make your next career move a great one together!
We think you need these skills to ace Business Intelligence - Senior Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Intelligence - Senior Manager. Highlight your experience with BI tools and data manipulation, and don’t forget to showcase any relevant projects that demonstrate your ability to turn data into actionable insights.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about data and how you can contribute to our data-centric culture. Be sure to mention your experience in the hospitality sector if you have it, as it’ll resonate well with us.
Showcase Your Communication Skills: Since this role involves simplifying complex data for various stakeholders, make sure to highlight your communication skills in your application. Give examples of how you've successfully conveyed technical insights to non-technical audiences in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Criterion Hospitality
✨Know Your Data Tools
Familiarise yourself with the BI tools mentioned in the job description, like Tableau or Power BI. Be ready to discuss your experience with these tools and how you've used them to create impactful dashboards in previous roles.
✨Showcase Your Analytical Skills
Prepare examples of how you've transformed complex data into actionable insights. Think about specific challenges you've faced and how you simplified them for different audiences, as this will demonstrate your ability to communicate effectively.
✨Understand the Hospitality Sector
Brush up on the latest trends and challenges in the hospitality industry. Being able to speak knowledgeably about how data can drive business outcomes in this sector will show your genuine interest and understanding of Criterion Hospitality's needs.
✨Emphasise Collaboration
Be ready to discuss how you've worked cross-functionally in the past. Highlight instances where you've collaborated with teams like marketing or finance to meet data needs, as this role requires strong teamwork skills.