Criterion Hospitality Ltd is seeking a proactive Duty Manager to oversee day-to-day hotel operations and support the Front Office Manager across shifts. You will be the senior operational presence on duty, guiding lobby and guest journey management while maintaining high service standards and a hands-on leadership style.
This role requires a strong background in Front Office operations, the ability to handle guest queries and complaints promptly, and a commitment to coaching and developing the
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Senior Duty Manager: Guest Experience Leader employer: Criterion Hospitality Ltd
Criterion Hospitality is an exceptional employer, offering a vibrant work culture that values collaboration and innovation within the hospitality sector. Employees benefit from comprehensive training and development opportunities, ensuring continuous professional growth while working in a dynamic environment that prioritises financial integrity and operational excellence. Join us in a role that not only challenges your skills but also allows you to contribute meaningfully to the future of hotel finance.
