At a Glance
- Tasks: Lead and elevate our diverse venues, ensuring exceptional guest experiences and operational excellence.
- Company: Dynamic hospitality group with a unique portfolio of bars and coffee shops.
- Benefits: Competitive salary, growth opportunities, and a vibrant work culture.
- Other info: Be part of a growing team that values creativity and community.
- Why this job: Join us to shape memorable experiences and drive innovation in the F&B industry.
- Qualifications: 7+ years in hospitality leadership with a passion for food and guest experience.
The predicted salary is between 36000 - 60000 £ per year.
We are a growing hospitality group with a diverse portfolio of venues, including rooftop bars, specialty coffee shops, and wine bars located within our hotel portfolio. Each venue has its own unique identity, but all share a common goal: delivering exceptional guest experiences, fostering community, and memorable food and beverage offerings.
We are seeking an agile, hands-on Group Food & Beverage Manager with experience in working in entrepreneurial settings to lead our operations, oversee the management teams, elevate our brand across all venues and set us up for further growth. This role will be responsible for providing leadership, operational oversight, cost control and revenue growth across the group. This includes managing venue teams day-to-day, optimising staffing and scheduling, building supplier partnerships, and creating opportunities for events and activations that increase visibility and sales.
Key Responsibilities- Operational Leadership
- Oversee daily operations across all venues
- Be a visible presence in the venues, actively supporting teams and ensuring smooth service.
- Implement and monitor SOPs for efficiency, consistency, and compliance.
- Work closely with the hotel managers to also maximise hotel guest scores
- Revenue & Profitability
- Drive sales and profitability by optimising staffing forecasts, managing costs, and monitoring budgets.
- Secure and execute events, activations, and supplier collaborations to boost brand exposure and revenues.
- Develop and execute promotional campaigns, seasonal offerings, and upselling initiatives.
- Strengthen supplier partnerships to maximise incentives, marketing support, and product training.
- Standardise suppliers across all venues to maximise economies of scale.
- Team Management & Development
- Recruit, train, and mentor venue managers and key F&B staff.
- Build a strong, motivated team culture with accountability and guest focus.
- Conduct regular performance reviews and set measurable KPIs.
- Guest Experience & Brand Development
- Curate and evolve food and beverage menus seasonally with managers.
- Ensure consistent delivery of high-quality service and food offerings.
- Monitor guest feedback and continuously implement improvements.
- Compliance & Safety
- Ensure all venues adhere to licensing, health, and safety regulations.
- Provide training on responsible alcohol service and food safety standards.
Qualifications
- 7+ years of hospitality leadership, ideally across restaurants, bars, and wine/cocktail venues operations.
- Proven track record of managing multi-site operations with hands-on involvement.
- Strong financial acumen with experience improving profitability through staffing, cost control, and events.
- Ability to build strong supplier and industry relationships.
- Excellent leadership, communication, and people management skills.
- Creative mindset with a passion for food, beverage, and guest experience.
Multi Site General Manager - F&B in London employer: Criterion Hospitality Limited
Join our dynamic hospitality group, where we prioritise exceptional guest experiences and foster a vibrant community across our unique venues. As a Multi Site General Manager, you'll benefit from a supportive work culture that encourages creativity and innovation, alongside opportunities for professional growth and development. With a focus on collaboration and excellence, we offer a rewarding environment that empowers you to lead and elevate our brand while enjoying the perks of working in a thriving sector.
Contact Details:
Criterion Hospitality Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Multi Site General Manager - F&B in London
✨Tip Number 1
Get to know the venues! Before your interview, visit the bars and coffee shops. Experience the vibe, the menu, and the service. This will not only give you insights but also show your genuine interest in the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at industry events. They can provide insider info about the company culture and might even put in a good word for you!
✨Tip Number 3
Prepare to showcase your leadership skills. Think of examples where you've successfully managed teams or improved operations. Be ready to discuss how you can elevate their venues and enhance guest experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our growth.
We think you need these skills to ace Multi Site General Manager - F&B in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the food and beverage industry shine through. Share specific experiences that highlight your enthusiasm for creating memorable guest experiences and how you've contributed to a vibrant team culture.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your multi-site management experience and any entrepreneurial settings you've worked in. We want to see how your skills align with our vision of delivering exceptional service across diverse venues.
Be Specific About Your Achievements:Quantify your successes! Use numbers and examples to illustrate how you've driven revenue growth, optimised operations, or improved guest satisfaction in previous roles. This will help us understand the impact you've made in your past positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Criterion Hospitality Limited
✨Know Your Venues
Before the interview, take some time to research the specific venues within the hospitality group. Understand their unique identities and what makes each one special. This will not only show your genuine interest but also help you discuss how you can elevate their brand across all locations.
✨Showcase Your Leadership Style
Be prepared to talk about your leadership approach and how you've successfully managed teams in the past. Share specific examples of how you've built a motivated team culture and improved guest experiences. This is crucial for a role that requires operational oversight and team management.
✨Demonstrate Financial Acumen
Since the role involves driving sales and profitability, come ready to discuss your experience with cost control and budget management. Bring examples of how you've optimised staffing forecasts or executed successful promotional campaigns that boosted revenue.
✨Engage with Guest Experience Insights
Prepare to discuss how you monitor guest feedback and implement improvements. Share any creative ideas you have for curating seasonal food and beverage menus or enhancing service quality. This will highlight your commitment to delivering exceptional guest experiences.
