Retail Media Customer Success Manager - Hybrid Growth
Retail Media Customer Success Manager - Hybrid Growth

Retail Media Customer Success Manager - Hybrid Growth

Full-Time 40000 - 50000 £ / year (est.) No home office possible
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Criteo

At a Glance

  • Tasks: Drive commercial performance and optimise retail media partnerships with strategic execution.
  • Company: Leading commerce media firm in London with a focus on innovation.
  • Benefits: Hybrid work model, wellbeing support, and a range of employee benefits.
  • Why this job: Join a dynamic team and make a real impact in the ad tech industry.
  • Qualifications: Experience in customer success or ad tech, with strong analytical and communication skills.
  • Other info: Detail-oriented mindset required for tracking KPIs and collaborating effectively.

The predicted salary is between 40000 - 50000 £ per year.

A leading commerce media firm in London is looking for a Customer Success Manager to drive the commercial performance of retail media partnerships. The role involves executing strategies, tracking KPIs, and collaborating with various teams to optimize performance.

Candidates should have experience in customer success or ad tech, strong analytical and communication skills, and a detail-oriented mindset.

The company offers a hybrid work model and a range of benefits to support employee wellbeing.

Retail Media Customer Success Manager - Hybrid Growth employer: Criteo

As a leading commerce media firm based in London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee wellbeing and growth. Our hybrid work model allows for flexibility, while our commitment to professional development ensures that every team member has the opportunity to thrive and make a meaningful impact in the retail media landscape.
Criteo

Contact Detail:

Criteo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Media Customer Success Manager - Hybrid Growth

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those working in retail media or customer success. A friendly chat can open doors and give you insights that might just land you that interview.

✨Tip Number 2

Show off your analytical skills! Prepare some examples of how you've tracked KPIs or optimised performance in past roles. Being able to discuss these in detail will make you stand out as a candidate who knows their stuff.

✨Tip Number 3

Practice your communication skills! Whether it's a video call or an in-person meeting, being clear and engaging is key. We recommend doing mock interviews with friends or using online platforms to get comfortable.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Retail Media Customer Success Manager - Hybrid Growth

Customer Success Management
Ad Tech Experience
Analytical Skills
Communication Skills
Detail-Oriented Mindset
KPI Tracking
Strategy Execution
Collaboration Skills
Performance Optimisation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Success Manager role. Highlight your experience in customer success or ad tech, and don’t forget to showcase your analytical and communication skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about retail media partnerships and how you can drive commercial performance. Be sure to mention any relevant strategies you've executed in the past.

Showcase Your Detail-Oriented Mindset: In your application, give examples of how your attention to detail has positively impacted your previous roles. This will demonstrate that you understand the importance of tracking KPIs and optimising performance.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get to know you better!

How to prepare for a job interview at Criteo

✨Know Your Numbers

Make sure you’re familiar with key performance indicators (KPIs) relevant to retail media. Brush up on metrics that drive success in ad tech, as being able to discuss these confidently will show your analytical skills and understanding of the industry.

✨Showcase Your Success Stories

Prepare specific examples from your past experience where you’ve driven customer success or improved performance in a similar role. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.

✨Collaboration is Key

Since the role involves working with various teams, be ready to discuss how you’ve successfully collaborated in the past. Think of examples where teamwork led to optimised performance and how you navigated any challenges that arose.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s current retail media strategies and how they measure success. This not only shows your interest in the role but also demonstrates your proactive mindset and eagerness to contribute to their goals.

Retail Media Customer Success Manager - Hybrid Growth
Criteo
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