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For Companies At a Glance
- Tasks: Be the go-to person for customer queries and ensure smooth order processing.
- Company: Join a leading manufacturer with a supportive community and top-notch training.
- Benefits: Enjoy 25 days holiday, a 6% pension, private healthcare, and hybrid work options.
- Why this job: This role offers a chance to develop skills in a structured, friendly environment.
- Qualifications: Order processing experience and SAP knowledge are essential; attention to detail is key.
- Other info: Work hours are Monday to Friday, 9am to 5pm, in Hatfield.
The predicted salary is between 24000 - 30000 £ per year.
Sales Support Administrator
Salary: £28,000 -£30,000
Benefits: 25 days holiday, 6% pension and private healthcare
Duration: Permanent
Location: Hatfield
Hours- Mon-Fri – 9.00am – 5.00pm – Hybrid working
What you want to know about this employer
- Hugely successful manufacturer, a market leader, UK and Europe
- An extremely well organised, structured business with a warm community feel
- offer exceptional training and development programmes
Purpose of role
- Dealing with customer queries and enquiries while ensuring accurate seamless order processing
- Investigating and rectifying any issues
Responsibilities
- First point of contact for customers
- Processing and scheduling B2B orders using SAP
- Using client portal to review and prioritise orders
- Getting quotes from couriers and arranging special deliveries
- Make necessary amendments to scheduled orders
- Feedback any issues / delays on purchase orders to customers and rectify issues accordingly
- Stock management
- Sending CoA’s, invoicing, credit notes
Attributes
- Order processing experience is essential
- Experience using SAP
- Impeccable attention to detail
- Fast accurate data entry
- Scheduling and logistics experience highly beneficial
- Strong client focus
- Thorough and meticulous
- Good customer service skills with issue resolution skills
Crisp Recruitment Ltd is a local recruitment consultancy based in Hatfield. We are working on behalf of our client to find suitable candidates for this opportunity
Sales Support Administrator employer: Crisp Recruitment Ltd
Contact Detail:
Crisp Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarize yourself with SAP, as it's a key requirement for this role. Consider taking an online course or tutorial to brush up on your skills and demonstrate your commitment to mastering the software.
✨Tip Number 2
Highlight any previous experience in order processing and logistics during your conversations. Be ready to share specific examples of how you've successfully managed customer queries and resolved issues in the past.
✨Tip Number 3
Showcase your attention to detail by preparing for potential scenarios you might encounter in the role. Think about how you would handle common customer inquiries or order discrepancies and be prepared to discuss these in your interview.
✨Tip Number 4
Research the company culture and values of the employer. Being able to articulate why you want to work for a structured business with a community feel will help you stand out as a candidate who aligns with their ethos.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sales Support Administrator position. Highlight key responsibilities and required skills, such as order processing experience and familiarity with SAP.
Tailor Your CV: Customize your CV to emphasize relevant experience in order processing, customer service, and logistics. Use specific examples that demonstrate your attention to detail and ability to resolve issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with their needs, particularly your experience with B2B orders and customer queries.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Crisp Recruitment Ltd
✨Showcase Your Order Processing Experience
Make sure to highlight your previous experience in order processing during the interview. Be prepared to discuss specific examples of how you've managed orders and resolved issues in the past.
✨Familiarize Yourself with SAP
Since experience using SAP is essential for this role, take some time to brush up on your SAP knowledge. If you have any specific experiences or projects where you used SAP, be ready to share those details.
✨Demonstrate Attention to Detail
This position requires impeccable attention to detail. Prepare to discuss how you ensure accuracy in your work, perhaps by sharing a story about a time when your attention to detail made a significant difference.
✨Prepare for Customer Service Scenarios
Given the strong client focus required, think of examples where you've successfully handled customer queries or resolved issues. Practice articulating these scenarios clearly to demonstrate your customer service skills.
