Senior Restaurant Manager / AGM High Volume Venue Mayfair in London
Senior Restaurant Manager / AGM High Volume Venue Mayfair

Senior Restaurant Manager / AGM High Volume Venue Mayfair in London

London Full-Time 40000 - 50000 £ / year (est.) No home office possible
C

At a Glance

  • Tasks: Lead a dynamic team in delivering exceptional service and guest experiences.
  • Company: Crisp Pizza at The Marlborough, a high-performing venue in Mayfair.
  • Benefits: Competitive salary, clear progression opportunities, and a supportive team environment.
  • Other info: Exciting opportunity for growth in a vibrant hospitality setting.
  • Why this job: Join a fast-paced venue and make a real impact on guest satisfaction.
  • Qualifications: Proven experience in high-volume restaurants and strong leadership skills.

The predicted salary is between 40000 - 50000 £ per year.

Crisp Pizza at The Marlborough is looking for a Senior Restaurant Manager / Assistant General Manager to join a busy, high-performing restaurant in Mayfair. This is a hands-on leadership role in a fast-paced, high-volume environment with a strong focus on quality, service, and consistency.

Key Responsibilities

  • Lead service from the floor, visible and in control
  • Manage and develop the FOH team
  • Oversee guest experience, service flow, and waitlists
  • Deliver high-volume service without compromising standards
  • Support recruitment, training, and team development
  • Maintain standards across service, cleanliness, and presentation
  • Work closely with bar and kitchen teams
  • Handle guest feedback and service recovery
  • Support rotas, labour control, and reporting

About You

  • Proven experience as a Senior Restaurant Manager or AGM
  • Background in high-volume, quality-led venues
  • Strong floor presence and leadership skills
  • Calm under pressure and decisive
  • Highly organised and hands-on
  • Passionate about hospitality and guest experience
  • Experience with reservations systems (SevenRooms preferred)

What We Offer

  • Competitive salary + tronc
  • Clear progression opportunities
  • Work in a fast-paced, high-profile venue
  • Supportive team and strong leadership

Ready to take the next step? Apply now.

Senior Restaurant Manager / AGM High Volume Venue Mayfair in London employer: Crisp Pizza Ltd

Crisp Pizza at The Marlborough is an exceptional employer, offering a dynamic work environment in the heart of Mayfair. With a strong emphasis on employee development and a supportive team culture, we provide clear progression opportunities for those passionate about hospitality. Join us to thrive in a high-volume venue where quality and guest experience are paramount, all while enjoying competitive salaries and a vibrant workplace atmosphere.
C

Contact Detail:

Crisp Pizza Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Restaurant Manager / AGM High Volume Venue Mayfair in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local venues to chat with managers. You never know who might have a lead on that perfect Senior Restaurant Manager role!

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, be ready to demonstrate your leadership and service skills. Maybe even share a story about how you handled a busy service or turned around a guest's experience. It’s all about making a memorable impression!

✨Tip Number 3

Research the venue! Before any interview, dive deep into the restaurant's vibe, menu, and values. This will not only help you tailor your answers but also show that you're genuinely interested in being part of their team. Plus, it gives you great talking points!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and keen to join the team at Crisp Pizza!

We think you need these skills to ace Senior Restaurant Manager / AGM High Volume Venue Mayfair in London

Leadership Skills
Guest Experience Management
Team Development
High-Volume Service Management
Service Flow Oversight
Recruitment and Training
Cleanliness and Presentation Standards
Calm Under Pressure
Organisational Skills
Hospitality Passion
Reservations Systems Knowledge
Service Recovery
Labour Control
Reporting Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion for guest service and how you've made a difference in previous roles.

Highlight Your Leadership Skills: As a Senior Restaurant Manager or AGM, we want to see your leadership style. Use your application to showcase examples of how you've successfully managed teams, developed talent, and maintained high standards in a busy environment.

Be Specific About Your Experience: Don't just list your past jobs; dive into the details! Talk about your experience in high-volume venues and how you've handled challenges like service flow and guest feedback. This will help us see how you fit into our fast-paced setting.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. We can’t wait to hear from you!

How to prepare for a job interview at Crisp Pizza Ltd

✨Know the Venue Inside Out

Before your interview, make sure you research Crisp Pizza at The Marlborough thoroughly. Understand their menu, service style, and what makes them stand out in the high-volume restaurant scene. This knowledge will show your genuine interest and help you connect your experience to their specific needs.

✨Showcase Your Leadership Skills

As a Senior Restaurant Manager or AGM, your leadership skills are crucial. Prepare examples of how you've successfully led teams in high-pressure situations. Be ready to discuss how you manage service flow and maintain quality standards while keeping the team motivated and organised.

✨Demonstrate Your Guest Experience Focus

Highlight your passion for hospitality by sharing stories about how you've enhanced guest experiences in previous roles. Discuss any strategies you've implemented for service recovery and handling feedback, as this is key in a busy venue like theirs.

✨Be Ready for Practical Scenarios

Expect to face practical scenarios during your interview that reflect the fast-paced environment. Think about how you would handle a busy service, manage waitlists, or resolve guest complaints. Practising these scenarios can help you respond confidently and effectively.

Senior Restaurant Manager / AGM High Volume Venue Mayfair in London
Crisp Pizza Ltd
Location: London

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>