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- Tasks: Manage medical cases and liaise with international professionals for patient updates.
- Company: Crisis24, a leader in integrated risk management and medical assistance.
- Benefits: Full-time role with opportunities for professional growth and teamwork.
- Why this job: Make a real difference in global healthcare while working with a diverse team.
- Qualifications: Registered nurse with 3+ years of clinical experience and strong communication skills.
- Other info: Join a dynamic team across four continents, providing 24/7 medical support.
The predicted salary is between 36000 - 60000 £ per year.
Posted Friday, August 22, 2025 at 4:00 AM
We are looking for a nurse who has excellent medical report writing and critical thinking skills. They should be able to work well under pressure, understand how to prioritize and escalate as necessary.
What You Will Work On
The Nurse Case Managers are integral to the provision of Medical Assistance. Our role is to review medical information in a timely fashion and provide an expert opinion on how to provide the highest level of care to our client group. The types of cases we manage vary widely from oversight of non-urgent outpatient reviews to emergency medical evacuations. Our client groups are located all round the world and as such we need to be prepared to interact with medical professionals from different countries to obtain medical information in a timely fashion to provide an effective response. We ask our medical team to draw upon their own experience and the shared experience of the team to provide an informed opinion on case management.
The role will be responsible for:
- Day to day case management
- Reaching out and contacting medical professionals on an international basis to gain medical updates on a patient’s condition.
- Demonstrate critical thinking skills when planning for case management
- Liaise with colleagues within the Operations team to ensure open effective communication.
- Perform telephonic patient assessments.
Who You Will Work With
Crisis24 has recently expanded its operations, with Medical Assistance added to our Integrated Risk Management portfolio of services. With a combined expertise covering 55 years we now offer the full spectrum of medical solutions from medical advice, 24/7 medical assistance and proactive case management, to medical evacuation and repatriation services through medical service solutions dedicated to customers – a truly combined medical and security risk management industry leader.
You will be working with the Medical Assistance Team,there is an operational team and a medical team.
The Medical Team are a small team which make good communication skills essential as we very much encourage team working.
We currently have nurses and Doctors across four continents, working together for a follow the sun service. The medical team comprises of Doctors, Nurse managers, nurses and a clinical support specialist.
What You Will Bring
- Must be a qualified and registered nurse
- Must have a minimum of 3 years clinical experience, preferably in a critical care setting but other settings will be considered if experience suitable
- Own and promote medical case handling procedures
- The ability to plan and manage their own caseload
- Good problem-solving skills
- Decision maker
- Excellent communication skills – both verbal and written
- ‘Can do, will do’ attitude
- Ability to take ownership of problems and resolve them
- Effective time manager and a person who can prioritize
- Be able to integrate and work well within a team
- Advantageous French and / or German speaker
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Medical Case Manager - Nurse employer: Crisis24
Contact Detail:
Crisis24 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Case Manager - Nurse
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who might know about opportunities in medical case management. A friendly chat can sometimes lead to job openings that aren't even advertised!
✨Tip Number 2
Prepare for interviews by brushing up on your critical thinking skills. Think of real-life scenarios where you had to make quick decisions or manage complex cases. We want to hear how you handled pressure and prioritised tasks!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experience. Remember, as a Medical Case Manager, you'll need to liaise with various professionals, so let your conversational skills shine.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Medical Case Manager - Nurse
Some tips for your application 🫡
Show Off Your Writing Skills: Since we're looking for someone with excellent medical report writing skills, make sure your application showcases your ability to communicate clearly and effectively. Use concise language and structure your thoughts well to demonstrate your writing prowess.
Highlight Your Critical Thinking: In your application, don’t forget to mention specific examples where you've used critical thinking in your nursing practice. We want to see how you approach problem-solving and decision-making, especially in high-pressure situations.
Tailor Your Application: Make your application stand out by tailoring it to the role of Medical Case Manager. Reference the job description and align your experience with the responsibilities mentioned. This shows us that you understand what we’re looking for and that you’re genuinely interested.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details. Plus, it shows us you’re proactive!
How to prepare for a job interview at Crisis24
✨Know Your Medical Case Management Inside Out
Make sure you brush up on your medical case management knowledge. Be ready to discuss your experience in critical care settings and how it relates to the role. Think about specific cases you've managed and be prepared to share those examples during the interview.
✨Show Off Your Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. You might be asked to explain complex medical information, so try to simplify it as if you're talking to someone without a medical background. This will demonstrate your ability to liaise with both medical professionals and patients.
✨Demonstrate Your Critical Thinking
Prepare to showcase your critical thinking skills by discussing scenarios where you've had to make quick decisions under pressure. Think of examples where you had to prioritise tasks or escalate issues, and explain your thought process behind those decisions.
✨Be Ready for Teamwork Questions
As you'll be working closely with a diverse team, expect questions about teamwork. Reflect on past experiences where collaboration was essential. Highlight how you contributed to team success and how you handle conflicts or differing opinions within a team setting.
