At a Glance
- Tasks: Manage medical cases globally, liaising with professionals and providing expert opinions.
- Company: Crisis24, a leader in integrated risk management and medical assistance.
- Benefits: Competitive salary, global teamwork, and opportunities for professional growth.
- Other info: Join a dynamic team across four continents, offering a follow-the-sun service.
- Why this job: Make a real difference in patients' lives while working with a diverse international team.
- Qualifications: Registered nurse with 3+ years of clinical experience and strong communication skills.
The predicted salary is between 37000 - 45000 £ per year.
We are looking for a nurse who has excellent medical report writing and critical thinking skills. They should be able to work well under pressure, understand how to prioritise and escalate as necessary.
The Nurse Case Managers are integral to the provision of Medical Assistance. Our role is to review medical information in a timely fashion and provide an expert opinion on how to provide the highest level of care to our client group. The types of cases we manage vary widely from oversight of non-urgent outpatient reviews to emergency medical evacuations. Our client groups are located all around the world and as such we need to be prepared to interact with medical professionals from different countries to obtain medical information in a timely fashion to provide an effective response. We ask our medical team to draw upon their own experience and the shared experience of the team to provide an informed opinion on case management.
The role will be responsible for:
- Day to day case management
- Reaching out and contacting medical professionals on an international basis to gain medical updates on a patient’s condition.
- Demonstrate critical thinking skills when planning for case management
- Liaise with colleagues within the Operations team to ensure open effective communication.
- Perform telephonic patient assessments.
Crisis24 has recently expanded its operations, with Medical Assistance added to our Integrated Risk Management portfolio of services. With a combined expertise covering 55 years we now offer the full spectrum of medical solutions from medical advice, 24/7 medical assistance and proactive case management, to medical evacuation and repatriation services through medical service solutions dedicated to customers – a truly combined medical and security risk management industry leader. You will be working with the Medical Assistance Team, there is an operational team and a medical team. The Medical Team are a small team which make good communication skills essential as we very much encourage team working.
We currently have nurses and Doctors across four continents, working together for a follow the sun service. The medical team comprises of Doctors, Nurse managers, nurses and a clinical support specialist.
What You Will Bring:
- Must be a qualified and registered nurse
- Must have a minimum of 3 years clinical experience, preferably in a critical care setting but other settings will be considered if experience suitable
- Own and promote medical case handling procedures
- The ability to plan and manage their own caseload
- Good problem-solving skills
- Decision maker
- Excellent communication skills – both verbal and written
- ‘Can do, will do’ attitude
- Ability to take ownership of problems and resolve them
- Effective time manager and a person who can prioritise
- Be able to integrate and work well within a team
- Advantageous French and / or German speaker
Medical Case Manager - Nurse in London employer: Crisis24
Crisis24 is an exceptional employer for Medical Case Managers, offering a dynamic work environment that fosters collaboration and critical thinking. With a global team of medical professionals and a commitment to employee growth, we provide comprehensive training and support, ensuring our staff are well-equipped to handle diverse medical cases. Our culture prioritises teamwork and effective communication, making it an ideal place for nurses looking to make a meaningful impact in the field of medical assistance.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Case Manager - Nurse in London
✨Tip Number 1
Network like a pro! Reach out to fellow nurses and medical professionals on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common case management scenarios. Think about how you'd handle different situations, especially under pressure. This will show your critical thinking skills and ability to prioritise effectively.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Medical Case Manager - Nurse in London
Some tips for your application 🫡
Show Off Your Writing Skills:Since we're looking for someone with excellent medical report writing skills, make sure your application showcases your ability to communicate clearly and effectively. Use concise language and structure your thoughts well – it’s your chance to shine!
Highlight Your Critical Thinking:We want to see how you tackle challenges, so don’t shy away from sharing examples of your critical thinking in past roles. Whether it’s a tricky case or a time you had to make a quick decision, let us know how you approached it.
Tailor Your Application:Make your application personal! Refer to the job description and align your experience with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Crisis24
✨Know Your Medical Case Management
Make sure you brush up on your medical case management knowledge. Familiarise yourself with the types of cases you might encounter, especially those that require critical thinking and prioritisation. Being able to discuss specific scenarios will show your expertise and readiness for the role.
✨Show Off Your Communication Skills
Since you'll be liaising with medical professionals globally, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated in past roles, especially under pressure. This will demonstrate your ability to work well within a team and manage your caseload.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of situations where you had to make quick decisions or manage a challenging case. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your critical thinking skills.
✨Demonstrate Your 'Can Do' Attitude
Employers love a positive mindset! Be ready to share instances where you took ownership of a problem and resolved it successfully. This will reflect your proactive approach and willingness to contribute to the team's success, which is crucial in a fast-paced environment like medical assistance.
