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- Tasks: Manage medical cases and collaborate with international medical professionals for optimal patient care.
- Company: Crisis24, a leader in integrated risk management and medical assistance.
- Benefits: Competitive salary, global teamwork, and opportunities for professional growth.
- Why this job: Make a real difference in patients' lives while working with a diverse, global team.
- Qualifications: Registered nurse with 3+ years of clinical experience and strong communication skills.
- Other info: Join a dynamic team across four continents, providing 24/7 medical support.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a nurse who has excellent medical report-writing and critical thinking skills. They should be able to work well under pressure, understand how to prioritise and escalate as necessary. The Nurse Case Managers are integral to the provision of Medical Assistance. Our role is to review medical information in a timely fashion and provide an expert opinion on how to provide the highest level of care to our client group. The types of cases we manage vary widely from oversight of non-urgent outpatient reviews to emergency medical evacuations. Our client groups are located all around the world, and as such, we need to be prepared to interact with medical professionals from different countries to obtain medical information in a timely fashion to provide an effective response. We ask our medical team to draw upon their own experience and the shared experience of the team to provide an informed opinion on case management.
The role will be responsible for:
- Day-to-day case management
- Reaching out and contacting medical professionals on an international basis to gain medical updates on a patient’s condition.
- Demonstrate critical thinking skills when planning for case management
- Liaise with colleagues within the Operations team to ensure open and effective communication.
- Perform telephonic patient assessments.
Crisis24 has recently expanded its operations, with Medical Assistance added to our Integrated Risk Management portfolio of services. With a combined expertise covering 55 years, we now offer the full spectrum of medical solutions from medical advice, 24/7 medical assistance, and proactive case management, to medical evacuation and repatriation services through medical service solutions dedicated to customers – a truly combined medical and security risk management industry leader. You will be working with the Medical Assistance Team; there is an operational team and a medical team. The Medical Team is a small team that requires good communication skills essential as we very much encourage teamwork. We currently have nurses and Doctors across four continents, working together for a follow-the-sun service. The medical team comprises Doctors, Nurse managers, nurses, and a clinical support specialist.
What You Will Bring:
- Must be a qualified and registered nurse
- Must have a minimum of 3 years clinical experience, preferably in a critical care setting, but other settings will be considered if experience is suitable
- Own and promote medical case handling procedures
- The ability to plan and manage their own caseload
- Good problem-solving skills
- Decision maker
- Excellent communication skills – both verbal and written
- ‘Can do, will do’ attitude
- Ability to take ownership of problems and resolve them
- An effective time manager and a person who can prioritise
- Be able to integrate and work well within a team
- Advantageous French and/or German speaker
Medical Case Manager - Nurse employer: Crisis24 Group
Contact Detail:
Crisis24 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Case Manager - Nurse
✨Tip Number 1
Network like a pro! Reach out to fellow nurses and medical professionals on platforms like LinkedIn. Join relevant groups and engage in discussions to showcase your expertise and connect with potential employers.
✨Tip Number 2
Prepare for interviews by brushing up on your critical thinking skills. Think of real-life scenarios where you had to make quick decisions under pressure, and be ready to share those experiences during your interview.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email to express your appreciation and reiterate your interest in the role. It shows professionalism and keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re always looking for passionate individuals who can contribute to our team, so don’t hesitate to showcase your skills and experience directly.
We think you need these skills to ace Medical Case Manager - Nurse
Some tips for your application 🫡
Show Off Your Writing Skills: Since the role requires excellent medical report-writing, make sure your application showcases your writing prowess. Use clear, concise language and demonstrate your ability to convey complex information effectively.
Highlight Your Critical Thinking: We want to see how you tackle challenges! In your application, share examples of situations where you've had to think critically and make decisions under pressure. This will show us you're ready for the fast-paced environment.
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. This shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it makes it easier for us to keep track of your application!
How to prepare for a job interview at Crisis24 Group
✨Know Your Medical Case Management
Make sure you brush up on your medical case management knowledge. Understand the key principles of prioritising and escalating cases, as well as the specific challenges faced in international medical assistance. This will show that you're not just a qualified nurse, but also someone who understands the nuances of the role.
✨Show Off Your Communication Skills
Since you'll be liaising with medical professionals from around the world, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will highlight your ability to work within a team and manage cases efficiently.
✨Prepare for Critical Thinking Questions
Expect questions that assess your critical thinking and problem-solving abilities. Think of scenarios where you had to make quick decisions or manage complex cases. Practising these responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Teamwork Experience
The role requires strong teamwork, so be ready to discuss your experience working in collaborative environments. Share specific examples of how you've contributed to a team’s success, especially in a medical context. This will demonstrate that you can integrate well into their existing medical team.