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- Tasks: Manage medical cases, liaise with global professionals, and provide expert opinions on patient care.
- Company: Crisis24, a leader in integrated risk management and medical assistance.
- Benefits: Competitive salary, diverse team, and opportunities for professional growth.
- Why this job: Make a real difference in patients' lives while working with a global team.
- Qualifications: Qualified nurse with 3+ years of clinical experience and strong communication skills.
- Other info: Join a dynamic team across four continents, promoting teamwork and effective case management.
The predicted salary is between 36000 - 60000 £ per year.
Posted Monday, October 27, 2025 at 10:00 PM
What You Will Work On
We are looking for a nurse who has excellent medical report-writing and critical thinking skills. They should be able to work well under pressure, understand how to prioritize and **escalate** as necessary.
The Nurse Case Managers are integral to the provision of Medical Assistance. Our role is to review medical information in a timely fashion and provide an expert opinion on how to provide the highest level of care to our client group. The types of cases we manage vary widely from oversight of non-urgent outpatient reviews to emergency medical evacuations. Our client groups are located all around the world, and as such, we need to be prepared to interact with medical professionals from different countries to obtain medical information in a timely fashion to provide an effective response. We ask our medical team to draw upon their own experience and the shared experience of the team to provide an informed opinion on case management.
The role will be responsible for:
- Day-to-day case management
- Reaching out and contacting medical professionals on an international basis to gain medical updates on a patient’s condition.
- Demonstrate critical thinking skills when planning for case management
- Liaise with colleagues within the Operations team to ensure open and effective communication.
- Perform telephonic patient assessments.
Who You Will Work With
Crisis24 has recently expanded its operations, with Medical Assistance added to our Integrated Risk Management portfolio of services. With a combined expertise covering 55 years, we now offer the full spectrum of medical solutions from medical advice, 24/7 medical assistance, and proactive case management, to medical evacuation and repatriation services through medical service solutions dedicated to customers – a truly combined medical and security risk management industry leader. You will be working with the Medical Assistance Team; there is an operational team and a medical team. The Medical Team is a small team that requires good communication skills essential as we very much encourage teamwork.
We currently have nurses and Doctors across four continents, working together for a follow-the-sun service. The medical team comprises Doctors, Nurse managers, nurses, and a clinical support specialist.
What You Will Bring
- Must be a qualified and registered nurse
- Must have a minimum of 3 years clinical experience, preferably in a critical care setting, but other settings will be considered if experience is suitable
- Own and promote medical case handling procedures
- The ability to plan and manage their own caseload
- Good problem-solving skills
- Decision maker
- Excellent communication skills – both verbal and written
- ‘Can do, will do’ attitude
- Ability to take ownership of problems and resolve them
- An effective time manager and a person who can prioritize
- Be able to integrate and work well within a team
- Advantageous French and/or German speaker
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Medical Case Manager - Nurse employer: Crisis24 Group
Contact Detail:
Crisis24 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Case Manager - Nurse
✨Tip Number 1
Network like a pro! Reach out to fellow nurses and medical professionals on platforms like LinkedIn. Join relevant groups and engage in discussions to showcase your expertise and connect with potential employers.
✨Tip Number 2
Prepare for interviews by brushing up on your critical thinking skills. Think of real-life scenarios where you had to make quick decisions under pressure, and be ready to share those experiences during your interview.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email to express your appreciation and reiterate your interest in the role. It shows professionalism and keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We’re always looking for talented individuals like you, and applying directly can help us see your application faster.
We think you need these skills to ace Medical Case Manager - Nurse
Some tips for your application 🫡
Show Off Your Writing Skills: Since we're looking for someone with excellent medical report-writing skills, make sure your application showcases your ability to communicate clearly and effectively. Use concise language and structure your thoughts well to demonstrate your writing prowess.
Highlight Your Critical Thinking: In your application, don’t forget to mention specific examples where you've used critical thinking in your nursing practice. This will help us see how you approach problem-solving and decision-making under pressure, which is key for this role.
Tailor Your Application: Make sure to tailor your CV and cover letter to the job description. Highlight relevant experience, especially in case management or critical care settings, and show us how your background aligns with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details about the role!
How to prepare for a job interview at Crisis24 Group
✨Know Your Medical Case Management
Make sure you brush up on your medical case management knowledge. Understand the key principles of prioritising and escalating cases, as well as the specific challenges faced in international settings. This will show that you're not just a qualified nurse, but also someone who can think critically about the role.
✨Showcase Your Communication Skills
Since you'll be liaising with medical professionals from around the world, it's crucial to demonstrate your communication skills during the interview. Practice articulating complex medical information clearly and concisely, and be ready to discuss how you've effectively communicated in past roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of examples from your experience where you had to manage a caseload under pressure or make quick decisions. This will help you illustrate your 'can do, will do' attitude.
✨Teamwork is Key
Highlight your ability to work within a team, especially in a diverse environment. Be prepared to discuss how you've collaborated with colleagues in the past, and how you can contribute to the Medical Assistance Team's success. Remember, they value teamwork highly!
