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- Tasks: Manage medical cases and collaborate with international medical professionals for optimal patient care.
- Company: Crisis24, a leader in integrated risk management and medical assistance.
- Benefits: Competitive salary, global teamwork, and opportunities for professional growth.
- Why this job: Make a real difference in patients' lives while working in a dynamic, supportive environment.
- Qualifications: Qualified nurse with at least 3 years of clinical experience and strong communication skills.
- Other info: Join a diverse team across four continents, promoting teamwork and effective case management.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a nurse who has excellent medical report-writing and critical thinking skills. They should be able to work well under pressure, understand how to prioritise and escalate as necessary.
The Nurse Case Managers are integral to the provision of Medical Assistance. Our role is to review medical information in a timely fashion and provide an expert opinion on how to provide the highest level of care to our client group. The types of cases we manage vary widely from oversight of non-urgent outpatient reviews to emergency medical evacuations. Our client groups are located all around the world, and as such, we need to be prepared to interact with medical professionals from different countries to obtain medical information in a timely fashion to provide an effective response. We ask our medical team to draw upon their own experience and the shared experience of the team to provide an informed opinion on case management.
The role will be responsible for:
- Day-to-day case management
- Reaching out and contacting medical professionals on an international basis to gain medical updates on a patient's condition.
- Demonstrate critical thinking skills when planning for case management
- Liaise with colleagues within the Operations team to ensure open and effective communication.
- Perform telephonic patient assessments.
Crisis24 has recently expanded its operations, with Medical Assistance added to our Integrated Risk Management portfolio of services. With a combined expertise covering 55 years, we now offer the full spectrum of medical solutions from medical advice, 24/7 medical assistance, and proactive case management, to medical evacuation and repatriation services through medical service solutions dedicated to customers – a truly combined medical and security risk management industry leader. You will be working with the Medical Assistance Team; there is an operational team and a medical team. The Medical Team is a small team that requires good communication skills essential as we very much encourage teamwork.
We currently have nurses and Doctors across four continents, working together for a follow-the-sun service. The medical team comprises Doctors, Nurse managers, nurses, and a clinical support specialist.
What You Will Bring:
- Must be a qualified and registered nurse
- Must have a minimum of 3 years clinical experience, preferably in a critical care setting, but other settings will be considered if experience is suitable
- Own and promote medical case handling procedures
- The ability to plan and manage their own caseload
- Good problem-solving skills
- Decision maker
- Excellent communication skills – both verbal and written
- 'Can do, will do' attitude
- Ability to take ownership of problems and resolve them
- An effective time manager and a person who can prioritise
- Be able to integrate and work well within a team
- Advantageous French and/or German speaker
Medical Case Manager - Nurse in London employer: Crisis24 Group
Contact Detail:
Crisis24 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Case Manager - Nurse in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical field, especially those who work in case management. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your critical thinking skills. Think of real-life scenarios where you had to make quick decisions under pressure. This will show potential employers that you can handle the heat!
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews, highlight your experience liaising with medical professionals from different countries. This is key for a role that requires international collaboration.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Crisis24.
We think you need these skills to ace Medical Case Manager - Nurse in London
Some tips for your application 🫡
Show Off Your Writing Skills: Since we're looking for someone with excellent medical report-writing skills, make sure your application showcases your ability to communicate clearly and effectively. Use concise language and structure your thoughts logically to demonstrate your critical thinking abilities.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience in case management and critical care. We want to see how your background aligns with our needs, so make it personal!
Highlight Teamwork and Communication: As part of our Medical Assistance Team, good communication and teamwork are key. Be sure to include examples of how you've successfully collaborated with colleagues or communicated with medical professionals in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Crisis24 Group
✨Know Your Medical Case Management
Make sure you brush up on your medical case management knowledge. Understand the key responsibilities of a Nurse Case Manager and be ready to discuss how your experience aligns with these duties. Highlight any specific cases you've managed that demonstrate your critical thinking and decision-making skills.
✨Show Off Your Communication Skills
Since you'll be liaising with medical professionals globally, it's crucial to showcase your communication skills. Prepare examples of how you've effectively communicated in high-pressure situations or resolved conflicts within a team. This will show that you can handle the diverse interactions required in this role.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in your nursing career and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help interviewers see your thought process and how you prioritise and escalate issues when necessary.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to manage cases under pressure. Think about various situations you might encounter as a Nurse Case Manager and how you would respond. Practising these scenarios will help you feel more confident and articulate during the interview.
