At a Glance
- Tasks: Lead innovative programmes to secure sustainable income and support the fight against homelessness.
- Company: Crisis, a national charity dedicated to ending homelessness in the UK.
- Benefits: Competitive salary, flexible working, generous leave, and wellbeing support.
- Other info: Join a diverse team committed to creating a thriving workplace for all.
- Why this job: Make a real difference in people's lives while developing your career in a meaningful way.
- Qualifications: Proven programme management skills and a passion for social change.
The predicted salary is between 30000 - 40000 £ per year.
Crisis is the national charity for people experiencing homelessness.
We have embarked on our 10-year strategy for ending homelessness.
We know it is not inevitable.
We know together we can end it.
Location
Based in London office with homeworking is considered in line with Crisis’ Hybrid Working Policy.
Contract
12-month fixed term contract or secondment opportunity.
About The Role
Crisis has outlined a vision to reduce all forms of homelessness by 2035.
To achieve this, we have three organisational aims: securing policies that solve homelessness, delivering services that end homelessness for people and places, and building a community of people across Britain that are helping to end homelessness.
We plan in three‑year cycles and our 2025‑28 strategic plan sets priorities including national influencing, place‑based system change, direct service delivery, audience engagement and becoming a landlord for the first time in our history.
At the heart of this ambition is a strategic objective to achieve a sustainable operating model that ensures the health of the organisation and delivers our strategy.
To do this we need to grow revenue, diversify risk, and optimise income generation.
A brand, marketing and fundraising strategy has been developed.
The Transformation Manager will translate that strategic intent into delivery by designing and initiating an implementation programme that supports a shift to a more predictable, sustainable income model, expands our contactable database, enhances supporter experience, and delivers £30m for 100 houses as part of our housing capital appeal.
Through direct programme management and embedding new delivery approaches, this role will support Crisis to transition to new operational models and achieve long‑term income goals.
Responsibilities
- Design and implement a programme that transitions the organisation to a sustainable income model.
- Grow a contactable database of supporters and improve supporter experience.
- Lead the development and execution of content and contact plans.
- Deliver £30m for the housing capital appeal in partnership with stakeholders.
- Embed a new approach to delivery across teams to support operational shifts.
- Monitor programme progress, manage risk, and ensure successful delivery.
About You
You’re proactive and collaborative, skilled at designing and initiating ways of working that motivate colleagues and galvanise around programme goals.
You have proven programme management experience, can assess programme status, effectively manage risk, and unlock successful delivery.
You are forward‑thinking and able to deploy sustainable solutions that shift an organisation toward desired impact.
Diversity and Equality
We believe diversity is a strength and aim to reflect the communities we serve.
We actively work toward a workplace where everyone can thrive and contribute.
We particularly welcome applications from people with lived experience of homelessness and from diverse background groups.
Benefits
- A competitive salary. Salaries are fixed to promote equity and are not negotiated at offer stage.
- Interest‑free loans for travel season ticket, cycle‑to‑work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%.
- 28 days’ annual leave (pro rata) increasing to 31 days with service, plus a purchase option up to 10 additional days.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around core hours 10am‑4pm.
- Wellbeing leave that can be used flexibly.
- Other benefits available on the website.
For more information about our work please visit https://www. crisis. org. uk/about-us/.
Contact jobs@crisis. org. uk for accessibility support.
Registered Charity Numbers: E&W1082947, SC040094.
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StudySmarter Expert Advice🤫
We think this is how you could land Transformation Manager – Income Generation
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Crisis.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Crisis.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Crisis.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Crisis. Apply directly through us to stand out!
We think you need these skills to ace Transformation Manager – Income Generation
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Crisis. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Transformation Manager – Income Generation, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Crisis
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Crisis. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
