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- Tasks: Coordinate with partners to transform buildings into temporary shelters for the homeless during Christmas.
- Company: Crisis is a leading charity dedicated to ending homelessness in the UK.
- Benefits: Enjoy a competitive salary, flexible leave, and interest-free loans for travel and cycling.
- Why this job: Make a real impact by helping vulnerable people while working in a supportive, diverse team.
- Qualifications: Experience in partnership work and strong problem-solving skills are essential.
- Other info: Join a mission-driven organisation that values diversity and offers ongoing development opportunities.
The predicted salary is between 31600 - 42000 £ per year.
Salary: £37,647 per annum
Contract: Fixed term contract until Friday 30 January 2026.
Location: Canning Town Warehouse, Unit 4 SEGRO Park, E16 4ES – two-three days per week onsite, which could be the warehouse or our centres, which are all within zones 1-2.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
About the role
As Project Coordinator – Centres, you will be responsible for working with our partners in hotels and schools across London, as it is their buildings we turn into temporary homelessness shelters over Christmas. We refer to these buildings as our Christmas centres, and those we support as our guests.
The Crisis at Christmas project has been running for more than 50 years and is our most impactful project which sees people moving on beyond homelessness. Your role in the project will be to collaborate with staff from our chosen buildings and our senior volunteers dedicated to running the centres safely over the Christmas period.
Working alongside a diverse range of volunteers, you’ll support equitable approaches to our offer for those who join us at Christmas, both our guests and volunteers, and how we turn buildings into our Christmas centres.
Our office is based in the Canning Town Warehouse, which has office space for the wider Christmas team, our colleagues in the Retail and Ecommerce teams, as well as our storage. We are a friendly and sociable team and look forward to welcoming new members to the team.
About you
- Previous experience of partnership working
- Experience of working with a wide range of audiences, and ideally with volunteers
- Good attention to detail and ability to process data accurately
- Strong problem-solving skills, willing and able to tackle difficult problems under pressure
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good.
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 15 July 2025 at 23:59
Interview process: Competency-based interview
Interview date and location: W/C Monday 28 July 2025 in person at the Canning Town Warehouse or online.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email jobs@crisis.org.uk and our Talent Acquisition team will contact you to discuss how we can help.
Project Coordinator employer: Crisis
Contact Detail:
Crisis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Coordinator
✨Tip Number 1
Familiarise yourself with Crisis's mission and values. Understanding their commitment to ending homelessness will help you align your responses during interviews and demonstrate your passion for the cause.
✨Tip Number 2
Network with current or former employees of Crisis. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare specific examples of your experience in partnership working and problem-solving. Be ready to discuss how you've successfully collaborated with diverse groups, as this is crucial for the Project Coordinator role.
✨Tip Number 4
Showcase your adaptability and willingness to tackle challenges under pressure. The role involves working in dynamic environments, so highlighting your ability to remain calm and effective in stressful situations will set you apart.
We think you need these skills to ace Project Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Project Coordinator position. Highlight key skills such as partnership working, attention to detail, and problem-solving in your application.
Tailor Your Responses: When answering the screening questions, provide specific examples from your past experiences that demonstrate your ability to work with diverse audiences and manage partnerships effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
Showcase Your Values: Crisis values diversity and collaboration. Make sure to reflect these values in your application by discussing how you have contributed to equitable approaches in previous roles or how you can bring a unique perspective to the team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial for the Project Coordinator role.
How to prepare for a job interview at Crisis
✨Understand the Mission
Familiarise yourself with Crisis's mission to end homelessness. Be prepared to discuss how your values align with theirs and how you can contribute to their impactful projects.
✨Showcase Partnership Experience
Highlight any previous experience you have in partnership working, especially with diverse audiences or volunteers. Prepare specific examples that demonstrate your ability to collaborate effectively.
✨Demonstrate Problem-Solving Skills
Be ready to discuss challenging situations you've faced in past roles and how you resolved them. This will showcase your strong problem-solving skills, which are crucial for the Project Coordinator role.
✨Prepare for Competency Questions
Since the interview will be competency-based, review common competency questions and prepare structured answers using the STAR method (Situation, Task, Action, Result) to illustrate your relevant experiences.
