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- Tasks: Support individuals facing homelessness to secure affordable housing and build lasting relationships.
- Company: Crisis, a national charity dedicated to ending homelessness.
- Benefits: Competitive salary, generous leave, and interest-free loans for travel and tenancy deposits.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Experience in homelessness or related sectors, with strong negotiation and partnership skills.
- Other info: Join a diverse team committed to creating impactful change in the community.
The predicted salary is between 30000 - 42000 £ per year.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in Skylight Oxford, Old Fire Station, 40 George Street, Oxford, OX1 2AQ
Crisis Skylight Oxford is located in the Old Fire Station in the centre of the city. Our team provide a one to one specialist housing led service to help people find and secure affordable housing. We offer person centred support and will help people with anything that will support them to end their homelessness, such as mental health and well-being, finances or finding employment.
About the role
In this role you will carry your own caseload and be supporting people who are at risk of homelessness or experiencing homelessness into the Private Rental Sector. You will be part of a supportive and established team who have knowledge and experience of accessing the PRS sector. With a specialism in landlord liaison you will be finding, securing and maintaining the relationships we need with private and social landlords to provide a supply of good quality and affordable homes for Crisis members. The key to success will be your ability, as part of the Crisis team, to make collaborative, consistent and persistent relationships with each person you support and have good partnership working skills.
About you
To be successful in this role you will have:
- Experience of working within a relevant sector (e.g. homelessness, mental health, drug and alcohol treatment) and have good knowledge of relevant housing, homelessness and welfare legislation
- Excellent understanding of the rental housing market local to Skylight Oxford and experience of sourcing and procuring properties including demonstrable knowledge of the legal requirements when letting a property
- Understanding of both the needs of social and private landlords and the barriers and opportunities faced by people moving out of homelessness and into housing.
- Effective negotiation skills with the ability to mediate between parties who may have different priorities and to broker agreements
You may have experience in; Homelessness, Mental health, Drug and Alcohol or the Criminal Justice System.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 30 November 2025 at 23:59
Interview date and location: Tuesday 9 December 2025, either in person at our Oxford Skylight, Old Fire Station, 40 George Street, Oxford, OX1 2AQ or online Microsoft Teams
Interview process: Competency-based interview
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Homelessness Lead Worker in Oxford employer: Crisis
Contact Detail:
Crisis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Lead Worker in Oxford
✨Tip Number 1
Get to know the team at Crisis! Research their values and mission, and think about how your experiences align with their goals. This will help you connect during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your negotiation skills! Since this role involves liaising with landlords, it’s crucial to demonstrate your ability to mediate and broker agreements. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Reach out to people in the homelessness sector or those who have worked with Crisis before. They can provide insights and maybe even put in a good word for you. Plus, it shows your commitment to the cause!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it’s super straightforward and keeps everything organised for us.
We think you need these skills to ace Homelessness Lead Worker in Oxford
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to share your experiences and insights that relate to the role.
Tailor Your Responses: Make sure to read the job description carefully and tailor your answers to highlight how your skills and experiences align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Show Your Passion: We’re all about ending homelessness, so make sure to express your passion for this cause in your application. Share any relevant experiences or motivations that drive you to want to work with us at Crisis.
Check Your Work: Before hitting that submit button, give your application a good once-over. Spelling mistakes or unclear answers can distract from your great qualifications, so take a moment to ensure everything is clear and polished!
How to prepare for a job interview at Crisis
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness, housing legislation, and the rental market in Oxford. Being able to discuss these topics confidently will show that you're serious about the role and understand the challenges faced by those experiencing homelessness.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in negotiation, mediation, and partnership building. Think about times when you've successfully helped someone navigate a difficult situation, as this will resonate with the values of Crisis.
✨Emphasise Collaboration
Crisis values teamwork, so be ready to talk about how you've worked effectively with others in the past. Highlight any experiences where you’ve collaborated with different stakeholders, especially in challenging environments, to achieve a common goal.
✨Be Authentic
Crisis is looking for genuine passion and commitment to ending homelessness. Don’t be afraid to share your personal motivations for wanting to work in this field. If you have lived experience or a strong connection to the cause, let that shine through in your interview.
