At a Glance
- Tasks: Lead innovative neighbourhood projects to prevent homelessness and support local communities.
- Company: Join Crisis, a national charity dedicated to ending homelessness.
- Benefits: Competitive salary, meaningful work, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in system change and partnership collaboration is essential.
- Other info: Dynamic role with a focus on community engagement and social impact.
The predicted salary is between 44000 - 58000 £ per year.
Crisis Greater London, England, United Kingdom
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Crisis Greater London, England, United Kingdom
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This range is provided by Crisis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job title: Internally this role will be known as RPL Integrated Neighbourhood Team Lead
Salary: £51,501 per annum
Contract: 12-month fixed term contract
Location: The role is primarily based at the Crisis Brent Skylight in Harlesden ( 1-2 Bank Buildings, High St, NW10 4LT), some local travel may be required.
Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
About the role
This is an exciting new role in Crisis to lead on the practical development of Brent Council’s neighbourhood working approach in Harlesden and feed into Crisis’s new strategy, building on our experience of place-based work in Brent, developing new approaches to preventing homelessness and income insecurity and leading on local system.
The postholder will be line managed by Crisis Brent Skylight Director and is supported by Brent Council’s Head of Place Leadership.
You will:
- Implement a new, place-based vision for neighbourhood working which shifts away from traditional, transactional approaches towards more sustained, relational working with residents at risk of homelessness or living with income insecurity.
- Coordinate and support a co-located and co-working integrated neighbourhood team, consisting of statutory, health and voluntary sector partners, as well as community groups and residents to meet locally agreed strategic objectives, by providing a whole system, joined up experience for individuals, which is preventative, proactive, person-centred and relational.
- Build and maintain strong relationships with a range of stakeholders fostering a learning culture which is adaptable, collaborative and flexible.
- Develop local systems to support Brent Council’s radical place making approach by setting up new services and cross service teams, including contribution to the development of an operating and outcomes measurement approach.
- Utilise learning from the RPL lead approach, the integrated neighbourhood team and casework delivered on upstream prevention to feed into Crisis strategy and place-based approaches.
- Support and influencing place-based and data-led change
About you
- You can demonstrate experience of developing and/or leading on system change, through partnership and collaboration and an ability to bring together individuals and organisations with potentially competing priorities and agendas to enable them to coalesce and achieve positive progress around shared objectives.
- The successful candidate can create, tailor and implement effective procedures and new ways of working that lead to achieving outcomes and objectives, by initiating and leading change.
- You have the ability to set up, manage and support a multi-agency and multi-disciplinary partnership by creating and supporting a learning culture that explores, tests, fails and adopts sensitively and collaboratively, maintaining strong and positive working relationships.
- You can demonstrate excellent self-management and organisational skills, with experience of project management, monitoring progress and achieving outcomes and/or deadlines during complex and inter-related operations.
- Experience or understanding of housing/ homelessness, adult social care, health, criminal justice, or other relevant sectors, with an ability to work across boundaries is essential and you will have an understanding of involving vulnerable and excluded people in improving systems.
- You have excellent communication skills and influencing skills to understand and harness the value of different competencies, progressional backgrounds, skills and experiences within the integrated neighbourhood team and other audiences.
- The successful candidate has experience of using data and insight to drive decision making, ability to interpret and analyse complex issues, clearly communicating key concepts.
- You will demonstrate commitment to Crisis’ purpose and values, alongside Brent Council’s values .
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Please click on the \’Apply for Job\’ button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Interview date and location: Thursday 18 September 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
We would strongly encourage you to visit Crisis Skylight Brent prior to applying. We are holding an open evening on Tuesday 2 September from 17.00 – 18.00 hrs and 18.00 to 19.00 hrs at Crisis Skylight Brent, 1-2 Bank Buildings, High St, London, Harlesden, NW10 4LT to meet with the Skylight Director and some of the team. To RSVP and let us know you’ll be attending please email enquiries.brent@crisis.org.uk
If you’re unable to make the open evening but would like to have an informal conversation about the role, please email jobs@crisis.org.uk and we will arrange a call.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email jobs@crisis.org.uk and our Talent Acquisition team will contact you to discuss how we can help.
For more information about our work please visit:
https://www.crisis.org.uk/about-us/
To see our work in action please visit:
youtube.com/user/crisishomelessness
https://x.com/crisis_uk
www.facebook.com/crisis.homeless
Registered Charity Numbers: E&W1082947, SC040094
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Neighbourhood Team Programme Lead employer: Crisis
Contact Detail:
Crisis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Team Programme Lead
✨Tip Number 1
Get to know the team at Crisis! Attend the open evening or reach out for an informal chat. Building relationships before applying can give you a leg up and show your genuine interest in the role.
✨Tip Number 2
Showcase your experience in system change and collaboration during interviews. Be ready to share specific examples of how you've brought people together to achieve shared goals—this is key for the Neighbourhood Team Programme Lead role!
✨Tip Number 3
Prepare for your interview by understanding Crisis's mission and values. Think about how your personal experiences align with their goals, especially around ending homelessness. This will help you connect on a deeper level.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Crisis team and making a difference.
We think you need these skills to ace Neighbourhood Team Programme Lead
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to hear your unique experiences and perspectives, so don’t hold back. Authenticity is key!
Tailor Your Responses: Make sure to align your answers with the job description. Highlight your relevant experience in system change and partnership work, as these are crucial for the Neighbourhood Team Programme Lead role.
Show Your Passion: Express your commitment to ending homelessness and how you resonate with Crisis's mission. We love seeing candidates who are genuinely passionate about making a difference in the community.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered fairly. Plus, it’s super easy to navigate!
How to prepare for a job interview at Crisis
✨Know Your Stuff
Before the interview, dive deep into Crisis's mission and values. Understand their approach to ending homelessness and how the Neighbourhood Team Programme Lead role fits into that vision. This will help you articulate how your experience aligns with their goals.
✨Showcase Your Collaboration Skills
Since this role involves working with various stakeholders, be ready to share specific examples of how you've successfully collaborated in the past. Highlight instances where you brought together different parties to achieve a common goal, especially in challenging situations.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle real-life scenarios related to homelessness and community engagement. Think about your past experiences and prepare to discuss how you would implement a place-based vision or manage a multi-agency partnership effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about the challenges the team currently faces or how they measure success in their initiatives. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.