At a Glance
- Tasks: Support planning and delivery of Crisis at Christmas, ensuring services run smoothly across London.
- Company: Crisis, the national charity dedicated to ending homelessness.
- Benefits: Competitive salary, interest-free loans, generous leave, and a strong commitment to diversity.
- Other info: Join a dynamic team and contribute to a meaningful cause.
- Why this job: Make a real difference this Christmas by helping those experiencing homelessness.
- Qualifications: Experience in project coordination, strong communication skills, and a proactive attitude.
The predicted salary is between 32420 - 32420 £ per year.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
We are now recruiting the team that will deliver Crisis at Christmas 2026. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.
Contract: Fixed term contract from 9 September 2026 to 26 February 2027
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES – three days per week onsite. Additional days and locations across London will be required during the Christmas period when our sites are operational.
Salary: £32,420 per annum
About The Role: This role will support the planning and delivery of Crisis at Christmas, helping to ensure our services run safely, effectively and efficiently across London. Working alongside the Operations Officer, you will assist with a wide range of operational activities including supporting Christmas centres, coordinating transport and logistics, maintaining relationships with schools, hotels and other venue providers, and helping to manage warehouse operations. This is a varied and hands-on role that involves working with volunteers, external partners and colleagues across the Christmas team. You'll support everything from maintaining operational records and schedules to assisting with centre setup and close down, vehicle coordination and stock management. No two days are the same, and you'll play a key role in helping us deliver vital services to people experiencing homelessness during the Christmas period.
About You:
- Experience coordinating projects, events, operations, volunteers or customer-facing activities.
- Strong interpersonal skills and an ability to build and maintain positive relationships with colleagues, volunteers, suppliers, venue partners and other external stakeholders.
- Excellent written and verbal communication skills, with the confidence to work with a wide range of audiences.
- Proficient IT skills, including experience using Microsoft Office applications and working with data accurately and effectively.
- A positive, proactive attitude and willingness to get involved in practical, hands-on tasks, including manual handling activities when required.
- Commitment to Crisis' purpose and values, with a collaborative approach to working as part of a team.
Benefits:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest-free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly.
- And more! (Full list of benefits available on website)
Commitment to Diversity and Inclusion: We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Project Assistant – Operations in London employer: Crisis
Crisis is an exceptional employer that prioritises the well-being of its employees and volunteers, fostering a supportive and inclusive work culture. With a strong focus on personal and professional growth, staff members are encouraged to develop their skills while making a meaningful impact in the lives of those experiencing homelessness. Located in London, the organisation offers unique opportunities to engage with diverse communities during the festive season, ensuring that your contributions are both rewarding and significant.
StudySmarter Expert Advice🤫
We think this is how you could land Project Assistant – Operations in London
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Crisis!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Crisis that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Project Assistant – Operations in London
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Crisis. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Crisis.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Crisis!
How to prepare for a job interview at Crisis
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Crisis resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Project Assistant – Operations position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
