At a Glance
- Tasks: Lead and support individuals in creating personalised plans to end their homelessness.
- Company: Crisis, a national charity dedicated to ending homelessness.
- Benefits: Competitive salary, interest-free loans, generous leave, and a supportive work environment.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in people's lives while contributing to a vital mission.
- Qualifications: Knowledge of housing legislation and experience with vulnerable individuals required.
The predicted salary is between 26072 - 26072 € per year.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: 12 months fixed term – paternal leave cover. Hours: 21 hours per week. Location: Based in Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG. Salary: £26,072 (£43,454 full time equivalent) per annum.
About The Role
As a Coach in the Structured Coaching Team, you will be the lead worker for people who engage well with the service and are able to work with you to develop and follow a personalised plan to end their homelessness. You will work collaboratively across departments to support Crisis' mission to end homelessness by delivering services that are person-centred, sensitive and responsive to the diverse needs of Crisis Members. You will understand and promote the importance of evidencing our impact in preventing and ending homelessness. You will also evidence the barriers faced by members to directly inform our Policy and Campaigns strategies, using the Crisis Member Achievement and Progression System (MAPS) and case management standards.
Key Qualifications and Skills
- Knowledge of sector legislation, e.g., housing, homelessness, and welfare legislation.
- Understanding of psychologically informed approaches when working with people who have experienced complex trauma and marginalised individuals.
- Excellent organisational skills to manage a varied caseload, with the ability to manage conflicting priorities, exercise judgment under pressure and balance competing demands.
- Understanding of the importance of protecting an individual's personal and sensitive data.
- Excellent communication skills, spoken and written, including the ability to promote Crisis’ services to a wide variety of audiences.
- Knowledge and experience of safeguarding, and commitment to act in compliance with safeguarding policy and procedures.
Benefits
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.
- Interest‑free loans for travel season ticket, cycle‑to‑work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%.
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional leave days.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly.
Equality, Diversity and Inclusion
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Lead Worker - Structured Coaching in London employer: Crisis
Crisis is an exceptional employer dedicated to ending homelessness, offering a supportive work culture that values diversity and inclusion. Employees benefit from a competitive salary, generous leave policies, and opportunities for personal and professional growth, all while making a meaningful impact in the community at our Croydon location. Join us in our mission to create lasting change and support individuals on their journey to stability and independence.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Worker - Structured Coaching in London
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Crisis and its mission. Understand their approach to ending homelessness and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to working with vulnerable individuals. Use examples from your past experiences to showcase your skills and understanding of the challenges faced by those experiencing homelessness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our mission to end homelessness.
We think you need these skills to ace Lead Worker - Structured Coaching in London
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you really understand what the Lead Worker role involves. Dive into the job description and highlight key responsibilities and qualifications. This will help you tailor your application to show how you fit the bill!
Showcase Your Experience:When detailing your experience, focus on relevant skills and situations that align with the role. Use specific examples that demonstrate your understanding of homelessness, coaching, and working with diverse individuals. We want to see how your background makes you a great fit for our mission!
Be Person-Centred:Remember, this role is all about supporting individuals in their journey to end homelessness. Make sure your application reflects a person-centred approach. Talk about how you've successfully worked with people in the past and how you plan to do so at Crisis.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people. Plus, you’ll find all the info you need about the application process there. Don’t miss out on this opportunity to join us in making a difference!
How to prepare for a job interview at Crisis
✨Know Your Stuff
Make sure you brush up on your knowledge of housing, homelessness, and welfare legislation. Understanding the sector will not only help you answer questions confidently but also show your genuine interest in the role and the mission of the charity.
✨Showcase Your Skills
Prepare examples that highlight your organisational skills and ability to manage a varied caseload. Think about times when you've had to juggle conflicting priorities and how you handled them. This will demonstrate your capability to thrive under pressure.
✨Communicate Clearly
Practice your communication skills, both spoken and written. Be ready to explain how you would promote Crisis’ services to different audiences. Clear communication is key in this role, so showing you can articulate your thoughts well will be a big plus.
✨Emphasise Empathy and Understanding
Be prepared to discuss your understanding of psychologically informed approaches and how they apply to working with individuals who have experienced trauma. Sharing your insights on safeguarding and the importance of protecting sensitive data will also reflect your commitment to the role.
