At a Glance
- Tasks: Support individuals in overcoming homelessness through coaching and personalised guidance.
- Company: Join Crisis, a values-driven charity dedicated to ending homelessness.
- Benefits: Enjoy a competitive salary, flexible working, and generous leave options.
- Other info: Be part of a diverse team committed to social impact.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in coaching and a passion for helping others.
The predicted salary is between 43454 - 43454 £ per year.
This is an exciting time to be joining Crisis Client Services as we work towards our Vision to 'End Homelessness' for more of the members we work with. We are a values‑driven organisation with members at the heart of what we do.
Working in a psychologically informed way, you will establish an open, trusting and strength‑based professional relationship with members, supporting them into sustainable housing. You will offer high‑quality coaching, advice and information, and motivate members to identify and work through the changes they need and want to make while supporting their wellbeing and the development of resilience and interpersonal skills.
We are looking for an experienced, skilled, and driven person to join the team as a Coach within the Structured Coaching team. You will deliver high‑quality coaching that enables members to achieve their goal of sustainably ending their homelessness by providing flexible, planned, person‑centred support, including access to housing, employment and the appropriate learning and skills development both internally and through access to community‑based specialist services. You will hold a holistic view of a member's journey with us as part of our 'one worker, one member' lead working approach.
Please see the full Job Pack linked below for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Our values Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Employee benefits include:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest‑free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%.
- 28 days’ annual leave (pro‑rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10 am‑4 pm.
- Wellbeing leave to be used flexibly and the option to purchase further days.
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Talent Acquisition team will contact you to discuss how we can help.
Coach - Structured Coaching in London employer: Crisis
Crisis is an exceptional employer dedicated to ending homelessness, offering a supportive and values-driven work culture that prioritises the wellbeing of both employees and members. With competitive salaries, generous leave policies, and a commitment to professional development, employees are empowered to grow their skills while making a meaningful impact in the community. Located in the heart of London, Crisis Skylight provides a vibrant environment where diversity is celebrated, and every voice is valued, ensuring that all staff can thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Coach - Structured Coaching in London
✨Tip Number 1
Get to know the organisation! Research Crisis and their mission to end homelessness. This will help you tailor your approach during interviews and show that you're genuinely interested in their work.
✨Tip Number 2
Practice your coaching skills! Think of real-life scenarios where you've helped others achieve their goals. Be ready to share these examples during your interview to demonstrate your experience and impact.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on the interview process and what it’s like to work at Crisis, giving you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and contributing to our mission.
We think you need these skills to ace Coach - Structured Coaching in London
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your unique experiences and perspectives.
Answer the Screening Questions Thoughtfully:Take your time with the screening questions. Use specific examples from your past experiences that showcase your skills and how they relate to the role of Coach. This is your chance to show us what you can bring to the team!
Show Your Passion for Our Mission:Make sure to express your enthusiasm for ending homelessness in your application. We’re looking for candidates who are genuinely passionate about making a difference, so let us know why this work matters to you.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered fairly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Crisis
✨Know Your Values
Before the interview, take some time to familiarise yourself with Crisis's core values: Bold, Impactful, Collaborative, and Equitable. Think about how your personal values align with theirs and be ready to share specific examples that demonstrate this alignment during the interview.
✨Showcase Your Coaching Skills
Prepare to discuss your coaching experience in detail. Think of specific instances where you successfully supported someone through a challenging situation. Highlight your ability to build trusting relationships and how you’ve motivated individuals to achieve their goals, especially in a context similar to ending homelessness.
✨Understand the Role
Make sure you have a clear understanding of what the Coach - Structured Coaching role entails. Review the job description thoroughly and prepare to discuss how your skills and experiences make you a perfect fit for providing person-centred support and facilitating access to housing and employment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. This shows your genuine interest in the role and the organisation. You might ask about the team dynamics, the training opportunities available, or how Crisis measures the impact of their coaching on members’ lives.
