Location – Based in London, working from home is an option in line with Crisis’s hybrid working policy. Must travel regularly around the UK, including Newcastle.
Responsibilities
- Shape the policies, governance, and compliance framework underpinning Crisis’s ambition to provide 1,000 homes for people experiencing homelessness.
- Provide expert advice on housing regulation, influencing decision‑making across the organisation.
- Translate legislation and regulatory requirements into practical policies and procedures that ensure safe, legally compliant housing services.
- Embed high standards of landlord compliance and governance to support positive housing outcomes.
- Drive continuous improvement, champion the rights of people experiencing homelessness, and strengthen compliance and governance.
About You
- You are passionate about improving housing services and ensuring people experiencing homelessness have access to safe, affordable, high‑quality homes.
- You enjoy turning complex legislation and mandatory compulsory obligations into practical solutions.
- You are naturally curious, detail‑oriented, confident to identify risks, challenge existing ways of working and drive positive change.
- You communicate clearly and build trusted relationships, collaborating with colleagues and partners to influence decisions and achieve shared goals.
- You are organised and adaptable, balancing competing priorities while maintaining a strong focus on quality, governance and continuous improvement.
- You share Crisis’s commitment to ending homelessness and are motivated by the opportunity to help shape a new imperative housing programme.
Benefits
- Competitive salary fixed to counter inequity – not negotiated at offer stage.
- Interest‑free loans for travel season ticket, cycle‑to‑work and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5 %.
- 28 days annual leave (pro‑rata) increasing to 31 days with service, with an option to purchase up to 10 additional days.
- Enhanced maternity, paternity, shared parental and adoption pay.
- Flexible working around core hours 10 am – 4 pm.
- Wellbeing leave to use flexibly.
We believe diversity is a strength – we actively work towards making Crisis a place where everyone can thrive. We welcome applications from people who have lived experience of homelessness and people from marginalised groups, communities and backgrounds.
Housing Policy and Compliance Officer employer: Crisis
Crisis is an exceptional employer that prioritises the well-being of its employees and volunteers, fostering a supportive and inclusive work culture. With a strong focus on personal and professional growth, staff members are encouraged to develop their skills while making a meaningful impact in the lives of those experiencing homelessness. Located in London, the organisation offers unique opportunities to engage with diverse communities during the festive season, ensuring that your contributions are both rewarding and significant.
