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- Tasks: Support individuals transitioning from prison to stable housing, preventing homelessness.
- Company: Crisis, a leading charity dedicated to ending homelessness.
- Benefits: Competitive salary, generous leave, and interest-free loans for travel and housing.
- Why this job: Make a real difference in people's lives while tackling homelessness head-on.
- Qualifications: Experience in person-centred support within the criminal justice system is essential.
- Other info: Join a diverse team committed to empowering vulnerable communities.
The predicted salary is between 38645 - 43000 £ per year.
Crisis Merseyside, England, United Kingdom
Base pay range
Title: Critical Time Intervention Worker
Salary: £38,645 per annum
Contract: Fixed term – until 31 March 2026, with the possibility of extension
Hours: Full time – 35 hours per week
Location: Merseyside, UK
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
About the role
CTI is part of a housing-led response to ending homelessness. CTI is an evidence-based model, designed for times of transition for people who require support to navigate often fragmented systems. It uses a time limited case management approach to support people through a period of transition which works towards preventing and ending homelessness.
The model is strictly time limited and prescriptive in its application and Crisis’s CTI pilot will run close to the CTI principles. The timing of movement through the phases is defined by the Programme model.
CTI consists of four main phases:
- Pre CTI: in which the relationship with the client is developed and their goals and ambitions are identified, (no timescale – could be days, months or years)
- Transition: providing support & beginning to connect client to people and agencies that will assume the primary role of support and enable them to meet their goals (3 months)
- Try out: monitoring and strengthening support network and client’s skills (3 months)
- Transfer of care: terminating CTI and stepping right back (3 months)
The post holder will be working within the framework of CTI, supporting prison leavers from prison into accommodation, thus preventing homelessness on release from custody.
About you
To be successful in this role you will have experience of delivering person centred support with statutory and non-statutory services within the criminal justice system, offering coaching and mentoring, learning support and/or personal development training, ideally working to matrix standards. You will also have an appreciation of delivering this within a time limited framework.
You will demonstrate knowledge of issues affecting homeless or vulnerably housed individuals which could include mental illness, addiction, the benefit system and housing. Being committed to empowering homeless and vulnerably housed individuals is essential to this role.
Due to the nature of the role, it is essential that you have a valid driving licence and access to your own vehicle.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more (Full list of benefits available on website)
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Please click on the Apply for Job button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Interviews will take place w/c 3 November at Crisis Skylight Merseyside, 96 Kent St, Liverpool L1 5BD
Accessibility: We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email jobs@crisis.org.uk and our Talent Acquisition team will contact you to discuss how we can help.
For more information about our work please visit the website. You can also visit our channels: YouTube, X, Facebook.
Registered Charity Numbers: E&W1082947, SC040094
Seniority level
- Associate
Employment type
- Full-time
Job function
- Customer Service and Project Management
- Industries: Non-profit Organizations
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Critical Time Intervention Worker employer: Crisis
Contact Detail:
Crisis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Critical Time Intervention Worker
✨Tip Number 1
Get to know the organisation! Research Crisis and their mission to end homelessness. This will help you tailor your approach during interviews and show that you're genuinely passionate about their work.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge in the hiring process.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've successfully supported individuals through transitions. This is key for a role like the Critical Time Intervention Worker.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Crisis and making a difference.
We think you need these skills to ace Critical Time Intervention Worker
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you and how your experiences align with our mission to end homelessness.
Tailor Your Responses: Make sure to tailor your answers to the screening questions. Highlight your relevant experience in delivering person-centred support and working within time-limited frameworks. This will help us see how you fit into the role!
Show Your Passion: We love seeing candidates who are genuinely passionate about helping vulnerable individuals. Share any personal stories or experiences that demonstrate your commitment to empowering those facing homelessness.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this impactful role. We can’t wait to hear from you!
How to prepare for a job interview at Crisis
✨Know the CTI Model Inside Out
Familiarise yourself with the Critical Time Intervention (CTI) model and its four phases. Be ready to discuss how your experience aligns with each phase, especially in supporting individuals transitioning from prison to accommodation.
✨Showcase Your Person-Centred Approach
Prepare examples that highlight your experience in delivering person-centred support. Think about specific situations where you empowered clients, particularly those facing homelessness or vulnerabilities, and how you navigated complex systems on their behalf.
✨Demonstrate Your Knowledge of Relevant Issues
Brush up on the challenges faced by homeless individuals, such as mental health issues, addiction, and the benefits system. Being able to articulate your understanding of these topics will show your commitment to the role and the people you’ll be supporting.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work within a time-limited framework. Practice responding to hypothetical situations related to the role, focusing on your approach to coaching and mentoring clients effectively.