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- Tasks: Support individuals in overcoming homelessness through coaching and personalised guidance.
- Company: Crisis, a values-driven charity dedicated to ending homelessness.
- Benefits: Competitive salary, flexible working, generous leave, and professional development opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in coaching or support roles, with a passion for helping others.
- Other info: Join a diverse team committed to inclusivity and community impact.
The predicted salary is between 43000 - 52000 £ per year.
This is an exciting time to be joining Crisis Client Services as we work towards our Vision to 'End Homelessness' for more of the members we work with. We are a values-driven organisation with members at the heart of what we do. Working in a psychologically informed way, you will establish an open, trusting and strength-based professional relationship with members, supporting them into sustainable housing.
You will offer high-quality coaching, advice and information, and motivate members to identify and work through the changes they need and want to make while supporting their wellbeing and the development of resilience and interpersonal skills.
We are looking for an experienced, skilled, and driven person to join the team as a Coach within the Structured Coaching team. You will deliver high-quality coaching that enables members to achieve their goal of sustainably ending their homelessness by providing flexible, planned, person-centred support, including access to housing, employment and the appropriate learning and skills development both internally and through access to community-based specialist services.
You will hold a holistic view of a member's journey with us as part of our 'one worker, one member' lead working approach.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Our values Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Employee benefits include:
- A competitive salary.
- Interest-free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%.
- 28 days’ annual leave (pro-rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10 am-4 pm.
- Wellbeing leave to be used flexibly and the option to purchase further days.
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
Diversity networks: When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Application process: Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Interview date and location: Thursday 11th December 2025, in person at Crisis Skylight London, 50-52 Commercial St, E1 6LT.
Accessibility: We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email jobs@crisis.org.uk and our Talent Acquisition team will contact you to discuss how we can help.
For more information about our work please visit Crisis.
Coach - Structured Coaching employer: Crisis
Contact Detail:
Crisis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coach - Structured Coaching
✨Tip Number 1
Get to know the organisation! Research Crisis and their mission to end homelessness. This will help you tailor your approach during interviews and show that you're genuinely interested in their work.
✨Tip Number 2
Practice your coaching skills! Think of real-life scenarios where you've helped others achieve their goals. Be ready to share these examples during your interview to demonstrate your experience and impact.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on the interview process and what it’s like to work at Crisis, giving you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and contributing to our mission.
We think you need these skills to ace Coach - Structured Coaching
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your unique experiences and perspectives.
Tailor Your Responses: Make sure to read the job description carefully and tailor your answers to highlight how your skills and experiences align with what we’re looking for. This shows us that you’re genuinely interested in the role!
Show Your Passion: We’re all about ending homelessness, so make sure to express your passion for this mission in your application. Share any relevant experiences or motivations that drive you to want to work with us at Crisis.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re following our process. Plus, it’s super easy to navigate!
How to prepare for a job interview at Crisis
✨Know Your Values
Familiarise yourself with Crisis's core values: Bold, Impactful, Collaborative, and Equitable. Be ready to discuss how these values resonate with your own experiences and how you can embody them in your role as a Coach.
✨Showcase Your Coaching Skills
Prepare specific examples of your coaching experience, especially in supporting individuals through challenging situations. Highlight your ability to build trusting relationships and motivate members towards their goals, particularly in the context of homelessness.
✨Understand the Role
Dive deep into the job description and understand the holistic approach required for this position. Be prepared to discuss how you would implement person-centred support and collaborate with community-based services to help members achieve sustainable housing.
✨Emphasise Diversity and Inclusion
Crisis values diversity, so be ready to share your thoughts on how diverse perspectives can enhance the work done in ending homelessness. If you have lived experience or insights from marginalised communities, don’t hesitate to bring those into the conversation.
