At a Glance
- Tasks: Lead initiatives to end homelessness through data-driven strategies and community collaboration.
- Company: Crisis, a national charity dedicated to ending homelessness.
- Benefits: Flexible working, generous leave, pension contributions, and professional development opportunities.
- Other info: Join a diverse team committed to creating lasting impact and positive change.
- Why this job: Make a real difference in people's lives by driving systemic change in homelessness.
- Qualifications: Experience in systems change, partnership building, and project management.
The predicted salary is between 54000 - 66000 £ per year.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. This is a unique opportunity to join Crisis’ Impact, Research and Practice Team and contribute to the growth of Built for Zero UK, a pioneering movement to end homelessness. Working alongside local authorities and partner organisations, Built for Zero uses data, collaboration and systems change approaches to transform local homelessness responses. The programme empowers communities to identify barriers, test solutions and deliver measurable, lasting reductions in homelessness, with the ultimate goal of ensuring homelessness is rare, brief and non-recurring.
Location: From any Crisis Skylight in the UK - Working from home is an option in line with Crisis’ hybrid working policy, with the expectation for regular travel across the UK.
About The Role
We are looking for an experienced individual who is passionate about driving data and evidence-led change to improve outcomes for people experiencing homelessness. This is an exciting opportunity to join Built for Zero at a pivotal stage of its development and play a key role in embedding and scaling the approach across the UK. The role requires excellent coaching, facilitation and influencing skills, with the ability to bring together diverse stakeholders around a shared goal, navigate complexity and competing priorities, and support communities to identify and overcome systemic barriers. The successful candidate will inspire confidence, resilience and continuous improvement, creating the conditions for lasting systems change.
About You
To be successful in this role you will have:
- Demonstrable experience of supporting and delivering systems change through partnership working, relationship building and collaboration, with the ability to convene diverse stakeholders around a shared purpose and drive collective action towards measurable outcomes.
- Ability to identify barriers to progress, navigate complex challenges and facilitate constructive problem-solving, balancing support and challenge while maintaining positive, trusting and productive relationships.
- Experience of working within, or a strong understanding of, local authority environments and the challenges of delivering sustainable change in complex systems, together with the ability to influence and work effectively across organisational and professional boundaries.
- Strong project and improvement management skills, with experience of working in iterative, agile and data-informed ways to support continuous learning, adaptation and delivery of outcomes.
You May Have Experience In
- Designing and facilitating high-quality workshops and learning environments that build capability, challenge thinking and support collaborative problem-solving.
- Working across multiple localities or partnerships, providing tailored support and adapting your approach to different contexts, challenges and stakeholders.
- Delivering or supporting homelessness, housing or wider public service provision, with a strong understanding of the operational and strategic challenges facing local systems.
- Acting as a coach, consultant or change facilitator, helping organisations navigate complexity, use data and evidence effectively, and achieve sustainable improvements in outcomes.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%.
- 28 days’ annual leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm.
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Closing date: Sunday 13th September 2026 (at 23:59) Interviews will be held on the 5th October 2026 (online).
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email jobs@crisis.org.uk and our Recruitment team will contact you to discuss how we can help.
For More Information About Our Work Please Visit Crisis About Us.
To See Our Work In Action Please Visit YouTube, Twitter, Facebook.
Built for Zero Coaching Lead employer: Crisis
Crisis is an exceptional employer that not only offers a meaningful role in tackling homelessness but also fosters a supportive and inclusive work culture in the heart of London. Employees benefit from comprehensive training, opportunities for personal and professional growth, and the chance to make a real difference in people's lives while working alongside passionate colleagues and dedicated volunteers.
StudySmarter Expert Advice🤫
We think this is how you could land Built for Zero Coaching Lead
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Crisis.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Crisis.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Crisis.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Crisis. Apply directly through us to stand out!
We think you need these skills to ace Built for Zero Coaching Lead
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Crisis. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Built for Zero Coaching Lead, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Crisis
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Crisis. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
