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- Tasks: Support the Skylight team and be the welcoming face for those in need.
- Company: Crisis, a leading charity dedicated to ending homelessness.
- Benefits: Gain valuable experience, make a difference, and enjoy a supportive work environment.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Be part of a mission to help vulnerable individuals and create positive change.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24000 - 28000 £ per year.
As a Reception/Administrator for the Skylight, you will play a key role in supporting the Skylight team to support individuals that are homeless or at risk of homelessness. You will ensure that the Skylight runs effectively and efficiently. You will deliver the right processes and support for your colleagues to have an effective and impactful role in supporting Crisis members to prevent and end their homelessness. You will be the first point of contact for anyone contacting the Skylight Centre and will provide a positive welcome to Crisis, being an ambassador for our services. The key to success will be your ability to collaborate constructively and effectively as part of the Crisis team.
As a Reception/Administrator as part of the front of house team you will:
- Cover all reception responsibilities providing a safe and welcoming area for Skylight staff, clients and volunteers, providing effective Information and Guidance (IAG) to the vulnerable client group.
- Be responsible for the official opening/closing of the office.
Reception Administrator employer: CRISIS UK
Contact Detail:
CRISIS UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the Skylight team. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching the organisation's values and mission. Show us how your passion aligns with supporting individuals at risk of homelessness – it’ll make you stand out!
✨Tip Number 3
Practice your communication skills. As the first point of contact, being warm and welcoming is key. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Reception Administrator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping those in need shine through. We want to see how much you care about making a difference in the lives of individuals facing homelessness.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Reception Administrator role. We love seeing how your background can contribute to our mission at Skylight!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us understand your fit for the role quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at CRISIS UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Reception Administrator at Skylight. Familiarise yourself with the key tasks like providing Information and Guidance (IAG) and being the first point of contact. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As you'll be interacting with vulnerable clients, it's crucial to highlight your interpersonal skills. Prepare examples from your past experiences where you've successfully communicated or supported individuals in need. This will show that you can be a positive ambassador for Crisis.
✨Emphasise Team Collaboration
Collaboration is key in this role, so be ready to discuss how you've worked effectively within a team before. Think of specific instances where your teamwork led to successful outcomes, especially in challenging situations. This will illustrate your ability to contribute positively to the Crisis team.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the Skylight's operations or how the team supports each other. This shows your genuine interest in the role and helps you assess if it's the right fit for you.